
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best dealership ever! My first Nissan was purchased elsewhere but it was serviced at Gates. They definitely earned me as a lifetime customer. All of my car needs are met My first Nissan was purchased elsewhere but it was serviced at Gates. They definitely earned me as a lifetime customer. All of my car needs are met at Gates and I could not ask for a better Service Department. More
New Transmission and Passenger Side Airbag Eecall Recommended replacement of transmission at 59k miles when warranty expired at 60k. So grateful for their integrity. Would highly recommend Gates Nissa Recommended replacement of transmission at 59k miles when warranty expired at 60k. So grateful for their integrity. Would highly recommend Gates Nissan. You will not be disappointed. More
Rear door opener. We were totally satisfied with the work and the service that was performed on our Nissan Armada. The staff provided us with a loaner car so that we c We were totally satisfied with the work and the service that was performed on our Nissan Armada. The staff provided us with a loaner car so that we could make the most of our day while the work was being done to our vehicle. The staff has always been very friendly and welcoming every time. The work was performed quicker than expected and we will work with this service department again! Thanks for treating us like real human beings! I will work with this dealership when I am ready to purchase a new vehicle. More
Just good people Enjoy talking with staff during my visits, they are the reason I continue to do business at Gates Nissan. Thanks to everyone for their hard work and h Enjoy talking with staff during my visits, they are the reason I continue to do business at Gates Nissan. Thanks to everyone for their hard work and honesty! More
Excellent! I honestly wouldn't feel comfortable having my vehicle serviced anywhere else! The staff here is simply the best in town; so friendly and welcoming. I I honestly wouldn't feel comfortable having my vehicle serviced anywhere else! The staff here is simply the best in town; so friendly and welcoming. I'm always pleased with my vehicle when I leave. Thanks, Gates! More
Excellent I Bought my car here and have always had it serviced here. This was my first Nissan and it is a good one. As always, service is great, fast and I love I Bought my car here and have always had it serviced here. This was my first Nissan and it is a good one. As always, service is great, fast and I love getting car washed too. More
"Excellent" Customer service was great. Everyone was very easy to work with and worked to make sure our experience was very smooth. This dealership demonstrated t Customer service was great. Everyone was very easy to work with and worked to make sure our experience was very smooth. This dealership demonstrated the utmost professionalism and strived to ensure that our needs and wants were met. They worked extremely hard and were very helpful. This made my daughter's first time buying a car a great experience. More
Armada Wonderfull service, easy in and out....went over, in detail, everything that was being done to the car and what to expect in the future for the Armada Wonderfull service, easy in and out....went over, in detail, everything that was being done to the car and what to expect in the future for the Armada. Great team, very friendly! Would highly recommend to friends and family. More
Excellent service and super friendly Came in for my appointment and got right in as promised. When my car was finished it was washed and vacuumed. Will definitely return for next service. Came in for my appointment and got right in as promised. When my car was finished it was washed and vacuumed. Will definitely return for next service. More
Great service provider!😊 I have used the Richmond service site since 2007. The service has always been excellent.and as long as I can get my car there I would like to mentio I have used the Richmond service site since 2007. The service has always been excellent.and as long as I can get my car there I would like to mention Ron Pennington who has sold me every car I purchased from Gates. Also would like to mention Bill Cates, Kathy and Pam . I never feel like a customer when I bring my at in. Thank you all! 😊😊 More