
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great buying experience This purchase was for my daughter and it was her first experience purchasing a vehicle. Your professional staff provided a very good buying environmen This purchase was for my daughter and it was her first experience purchasing a vehicle. Your professional staff provided a very good buying environment. Scott Witt is using a very good promotional tool by sending out special day cards. I had a great experience when I bought from Scott. More
New Purchase Very courteous service from start to finish. Would definitely recommend this dealership to family and friends. Thank you for my new car! I love it! Very courteous service from start to finish. Would definitely recommend this dealership to family and friends. Thank you for my new car! I love it! More
Excellent service! Everyone at Gates Nissan was delightful to work with and knowlegeable about their products. The follow up after the sell has been very prompt and atte Everyone at Gates Nissan was delightful to work with and knowlegeable about their products. The follow up after the sell has been very prompt and attentive. Appreciate all the Gates employee staff very much. More
Awesome Took care of service in a timely manner . Wonderful staff and facilities Had recall work done , oil change , tire rotation, brakes . Nice waiting Took care of service in a timely manner . Wonderful staff and facilities Had recall work done , oil change , tire rotation, brakes . Nice waiting area , refreshments. More
Always great service! Fast and efficient service every time! When I arrived I was taken straight back, and my vehicle was finished quicker than they even quoted! Inpressed! Fast and efficient service every time! When I arrived I was taken straight back, and my vehicle was finished quicker than they even quoted! Inpressed! More
Oil change and inspection. Great service at this dealership.Very knowledgeable and professional.Always look forward to my visit here.They always give me a heads up about any upc Great service at this dealership.Very knowledgeable and professional.Always look forward to my visit here.They always give me a heads up about any upcoming possible issue that may arise in the future. More
They worked with me well! Great service and they worked with me well. We came from out of town to buy car and they did everything for us. Would buy again from them Great service and they worked with me well. We came from out of town to buy car and they did everything for us. Would buy again from them More
Great Sales and Service I have been completely satisfied with the process of buying our car and the service we have received. Great dealership! The sales , management and s I have been completely satisfied with the process of buying our car and the service we have received. Great dealership! The sales , management and service department are outstanding. More
Oil change to a new purchase Pamela and Kathy was great. Very friendly and knowledgeable. And the lady cashier was very informative and friendly as well. My first experience at G Pamela and Kathy was great. Very friendly and knowledgeable. And the lady cashier was very informative and friendly as well. My first experience at Gates Nissan was awesome. I didn't only get my oil changed I ended up purchasing a 2017 Nissan Altima before I left. My salesperson Micheal was great. More
Dissatisfied We arrived at 11am for an 11:15 appt for an oil change and tire rotation. This appt was made 2 weeks prior to our visit; however I felt like we were We arrived at 11am for an 11:15 appt for an oil change and tire rotation. This appt was made 2 weeks prior to our visit; however I felt like we were being worked in for service. We were there over two hours for the appt. Previous appts have never taken that long, and always included a car wash. Our car was not washed on Wednesday, but we were told we could come back anytime for a car wash. We live an hour away, and I'm not sure we will make this trip again. More