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Gates Nissan

Richmond, KY

4.9
1,092 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,092 reviews

December 26, 2016

Great Service Department I have been dealing with this dealership for the past eight years and I do not have my cars serviced anywhere but here. Kathy and Pamela take the b More

by gbailey664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
December 24, 2016

Pleasantly Surprised! I have used a number of service center's over the years, I have to say that this one tops them all with their customer service. From the time that I s More

by Billy'17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Leet, Pamela Thompson
December 22, 2016

Good customer service. Good communication with service department, thorough explanation of work to be and an accurate estimate of time and cost of service. Clean and quiet More

by kywonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2016

HAPPY Great and thoughtful service with a smile. And, they even washed my car, gratis! It's a great resource for NISSAN owners in Madison County. More

by rocco
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
December 12, 2016

As always Bill Case is professional and service is great! I have been using Gates Nissan Service Department for over 5 years now as I own 3 Nissan products. Bill and Kathy always treat me very well and take c More

by frank2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case
December 07, 2016

Wll run service department These guys are great but operate under such a huge disadvantage, Nissan cars and trucks don't break down much. So Gates Nissan most generally exceed More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case
December 04, 2016

Exceptional Service! One of the many great things about servicing your auto at Gates is simply knowing without question that "everything" from start to finish is done with More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
December 03, 2016

Quality Service Gates Nissan is by far the best service department I have ever taken our vehicles to. The staff is friendly and very knowledgeable. They are very orga More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
December 01, 2016

Fast and Accomodating Finally a dealership that will take time to actually listen and help somebody. Very pleased with the Service Dept. and the help they have provided ov More

by James Smith
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case
November 26, 2016

More enjoyable than most Anthony was my salesman and was very enjoyable to deal with. Ali and Scott where very professional and easy to work with. I was most impressed with ho More

by HappyGuy!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Ennakoa
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