Gates Nissan

best place to get cars!! im so glad that i bought a car from gates nissan, best quality of cars,best price and best friendly people to deal with.. thanks guys!! keep a good wo im so glad that i bought a car from gates nissan, best quality of cars,best price and best friendly people to deal with.. thanks guys!! keep a good work! More

Best dealership I've ever dealt with! I had been looking for an SUV for about a year now. Realized I wanted to cotinue driving a nissan and after searching for the best deal I came across I had been looking for an SUV for about a year now. Realized I wanted to cotinue driving a nissan and after searching for the best deal I came across Gates Nissan. Best service, best prices, and the best team I've ever seen. Would recommend them to everyone!! More

2014 Nissan Altima We had a great experience with Gates Nissan. Everyone there is so nice and do the best to give a good deal. I would recommend this dealership to anyo We had a great experience with Gates Nissan. Everyone there is so nice and do the best to give a good deal. I would recommend this dealership to anyone. Megan did a great job helping our family through the process. She is a very sweet and caring person. She does an amazing job. More

Amazing service Megan helped to get me in the car of my dreams! She created a very comfortable no pressure situation. I left with the peace of mind that I had made a Megan helped to get me in the car of my dreams! She created a very comfortable no pressure situation. I left with the peace of mind that I had made a sound investment in my new to me vehicle! More

Third purchase and will not go anywhere else!! This was my third purchase from Gates Nissan. Each time has been an ease with finance, and no long periods sitting and waiting to get the deal finish This was my third purchase from Gates Nissan. Each time has been an ease with finance, and no long periods sitting and waiting to get the deal finished. Scott always goes above and beyond to get me the best deal possible. Ronnie was so pleasant to deal with, and everything was ready to go when I got to the dealership. I got the vehicle I wanted, 2015 Rogue, and I am very pleased. I am a customer for life at Gates!!!! More

Just purchased my second new car I definitely would not buy anywhere else. I went to a Nissan dealership here in Lexington and they treated me like crap. I found a car I liked online I definitely would not buy anywhere else. I went to a Nissan dealership here in Lexington and they treated me like crap. I found a car I liked online and did the whole process by email for both of my cars. The internet sales team is the best. More

Fantastic dealership I bought my second car at this dealership this week. I had just as good of an experience as I did the first time. I am a customer for life. I bought my second car at this dealership this week. I had just as good of an experience as I did the first time. I am a customer for life. More

A rare gem of dealerships in a competitive business I have dealt with several dealerships over the years and I don't hesitate to say Gates Nissan, all things considered, is the best. We have a 2001 Alt I have dealt with several dealerships over the years and I don't hesitate to say Gates Nissan, all things considered, is the best. We have a 2001 Altima and a 2008 Xterra. Both have been very reliable but occasionally small things come up. I do a lot of research when a hiccup happens with one of our automobiles. On multiple occasions I have dealt with Kathy and Bill in the service dept. On more than one occasion when I felt there was a serious problem Kathy and/or Bill have had the vehicle checked out and it turned out the problem was minor and easily fixed. I have been dealing with their service dept. for years and they are honest and will discuss in depth the issues that need dealing with and how best to solve them. Minor issues don't magically turn into major repairs. If you think the brakes or belts need replaced they have no problem telling you that doesn't need dealt with right now, you can get several thousand miles on your brakes and quote the thickness and data to back it up. Absolutely competent and honest service dept. My elderly mother-in-law purchased a vehicle from Gates and she was dealt with respectfully. I didn't know she was in the market for another car and when she told me what she wanted to buy and the price Gates Nissan quoted her I did the research and she was given a very fair price. Let your elderly mother, father, friend go into a dealership alone and see if they aren't sized up for a payment or taken advantage of in some way or another - not so at this dealership. Nick (General Manager I think) never fails to greet me when I come in for service and seems genuinely glad to see me. Very personable and professional. So - my wife and I decided we wanted to purchase another car. Based on years of positive experience with Gates we wanted to be loyal and give them a shot at earning our business. Now, I'm not so loyal that I will leave money on the table on a deal. I worked with salesman Gary Collins and was trying to decide between a Maxima and an Altima. I'm thorough and I wore him out with questions - didn't have one he couldn't answer. I also told him the other vehicles we were considering and without bashing the other dealers and/or vehicles he made a very strong, positive case why he felt the Nissan was superior and would best meet our needs. I even peppered him with emails with questions and I would get up the next morning with my coffee, log on, and discover he replied to my emails after midnight (time/date stamp). That is going the extra mile. We semi-decided on the Maxima so I had my wife take a test drive with Gary so she could ask the questions that were important to her without me...uh...hovering so to speak. She also was appreciative about how she was treated and how knowledgeable Gary was. Jamie (business or finance manager) also went above and beyond when we decided on the Maxima. He made several calls to Nissan to ensure we were getting the best finance rate, etc. Finally, I know this is a long endorsement but very well deserved. I won't spend a hundred dollars without doing my homework. I guess I'm getting old and cranky and I like to hold on to the money I have. I'm a little tired of spending thousands of dollars for a product/service and being treated like the seller is doing me a favor. Well, you won't get that at Gates Nissan. Shop there with confidence and know you will be treated right. If you give them a chance to earn your business or use their service dept. I think you will be pleasantly surprised that they "get it" when so many other businesses don't these days. More

Drives Like a Dream I didn't really know what I wanted when I walked into Gates Nissan. Abdel Yamusah was very friendly and helped me pick a vehicle that is just perfect I didn't really know what I wanted when I walked into Gates Nissan. Abdel Yamusah was very friendly and helped me pick a vehicle that is just perfect for me. The 2015 Nissan Altima drives like a dream and it really serves me well. The customer service was excellent and efficient. The whole process was much shorter than my past experiences of buying a vehicle. Overall, it was probably the best time I've had buying a car. The folks at Gates Nissan were just great! More

Excellent Experience - Time After Time! I have owned 4 Nissans since moving to Richmond, Kentucky. Gates Nissan sold me three of them and takes care of all four. The vehicles are excellent I have owned 4 Nissans since moving to Richmond, Kentucky. Gates Nissan sold me three of them and takes care of all four. The vehicles are excellent, the quality of service (both for the customer and vehicles) is first-rate, and the people of Gates are personable and competent. The quality of experience is so good at Gates Nissan that I can give them my highest, most enthusiastic recommendation. More