
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,095 reviews
Great service experience every time I am in the dealership. Very friendly staff. Always concerned about any needs the customer may have. Will recommend this dealership to friends. dealership. Very friendly staff. Always concerned about any needs the customer may have. Will recommend this dealership to friends. More
This is not your average dealership. From the first phone call to the finalization of purchase the staff was excellent. I had the utmost pleasure of dealing with Scott Witt and Gary Collins. Both gentlemen w call to the finalization of purchase the staff was excellent. I had the utmost pleasure of dealing with Scott Witt and Gary Collins. Both gentlemen went over and beyond with their customer service and I cannot thank them enough! I drove 142 miles to buy my Maxima and it was everything and more of what I wanted and expected it to be. I wish all dealerships treated their customers with the kindness, generosity, respect, and service that Gates Nissan does. Well worth the drive and time. Not to mention their pricing is very competitive! Gary and Scott both are very knowledgeable and make sure to take their time answering any questions or concerns you have to make sure you feel comfortable. Love this dealership and the people who work there. Would definitely reccmmend and will definitely return when shopping for another vehicle. You can't go wrong with Gates Nissan! More
Scott Witt was very efficient and enjoyable to do business with. He kept me informed throughout the process and made all arrangements for timely transfer of vehicle. business with. He kept me informed throughout the process and made all arrangements for timely transfer of vehicle. More
Fastest and easiest car buying experience we have ever had. Scott took care of us like we were friends or family. Was thoughtful and knowledgeable of his products. had. Scott took care of us like we were friends or family. Was thoughtful and knowledgeable of his products. More
I went to the service center as the warning light was on for maintenance of tires. The service people checked and I didn't need rotation but they were nice to change the oil and give me a price on two new for maintenance of tires. The service people checked and I didn't need rotation but they were nice to change the oil and give me a price on two new tires. The gal at the service of the garage is always friendly and appears to enjoy her job. I was not in contact with anyone else. The wait was not long and the service was excellent and I had a car wash too which I appreciated! More
Ali & Kathy was very helpful with a servers issue and they took care of it I will tell everyone I know that has a nissan to take it there they took care of it I will tell everyone I know that has a nissan to take it there More
Scott was a great representative for the dealership and was very friendly and professional. I would recommend anyone I know interested in a new Nissan to contact him. was very friendly and professional. I would recommend anyone I know interested in a new Nissan to contact him. More
Good experience. We bought a used Toyota. Scott was very helpful and knowledgeable. The dealership is clean and we'll kept. We will shop there again. helpful and knowledgeable. The dealership is clean and we'll kept. We will shop there again. More
Not only would I recommend this dealership, I have recommended this dealership. Before coming in, I went to 5 other dealerships & did not meet anyone nearly as nice as Scott. He made my first car buyi recommended this dealership. Before coming in, I went to 5 other dealerships & did not meet anyone nearly as nice as Scott. He made my first car buying experience a great one. When my girlfriend realized it was time to get a new car, I took her to a few other dealerships first so that she could see the cars she thought she wanted & then I took her to gates & introduced her to Scott. Nothing's final yet, but she's got her eye on a Nissan & it's in part because Scott goes the extra mile & in part Nissans are amazing. I feel I can stop by any time I have questions (which I have had on a number of occasions) & Scott doesn't quit until all my questions are answered. More
If you have a Nissan then Gates Nissan is the only place to go for service. Kathy and Jessica are great! They always greet you with a smile when you arrive plus they are always checking back with you to mak to go for service. Kathy and Jessica are great! They always greet you with a smile when you arrive plus they are always checking back with you to make sure that you are ok. They keep you well informed on what is going on with your car. Kathy is always very helpful. Then when you are ready to check out and leave, you get to deal with Shauna. Shauna greets you with a great smile and is very friendly and helpful. Gates Nissan is the only place I will take my Nissan. THANKS!! More