
Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 808 reviews
Recall work Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Than Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Thanks ! More
Great Service at Gates Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates fo Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates for their friendly, efficient, and good work. More
Great customer service! Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated his customer service and professionalism. He took time for my questions and just a great guy! I also worked with Chris and Jason to finalize the transaction. Once again, great customer service! This will be our families third vehicle from Gates Toyota! Thank you! More
Took quite a long time I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arrov I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arroved at 6:55 and my vehicle was not done with its oil change until just after 9am. I was sitting in the waiting room talking with 2 other customers who arrived at 7:50 and 8am and were both finished and out of there by 8:55. I was told it was supposed to be first come, first serve by the employee working the desk and he apologized for the wait. This has now happened 3 times in the last 1.5 years which is very frustrating. Would just warn people that you might be there for a while if you go for an oil change. More
Great job Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all the new things. More
Sales & Service From the first time we walk in the door, the sales people were very helpful and polite. Our salesman was patient and very helpful, he got us into the From the first time we walk in the door, the sales people were very helpful and polite. Our salesman was patient and very helpful, he got us into the car we wanted not the one they thought we should get. Service was also very informative & helpful. More
Rotate tires Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like they do at other dealerships I've purchased from. Its just a courtesy but shows a real dedication and hoes the extra mile to demonstrate a commitment to customer satisfaction. More
New Service representative Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I w Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I will return in 5K. More
Great experience This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. More
Normal It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. More