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Gates Toyota
South Bend, IN
808 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 808 reviews
March 22, 2019
Recall work Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Than Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Thanks ! More
by DMOHNKE
Verified CustomerEmployees Worked With
Brandon Crimmins
March 22, 2019
Great Service at Gates Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates fo Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates for their friendly, efficient, and good work. More
by Frequent Customers
Employees Worked With
Other Employees :
Ray Swanson, Excellent service, expertise, friendliness, efficient.
March 21, 2019
Great customer service! Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated his customer service and professionalism. He took time for my questions and just a great guy! I also worked with Chris and Jason to finalize the transaction. Once again, great customer service! This will be our families third vehicle from Gates Toyota! Thank you! More
by fleft
March 20, 2019
Took quite a long time I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arrov I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arroved at 6:55 and my vehicle was not done with its oil change until just after 9am. I was sitting in the waiting room talking with 2 other customers who arrived at 7:50 and 8am and were both finished and out of there by 8:55. I was told it was supposed to be first come, first serve by the employee working the desk and he apologized for the wait. This has now happened 3 times in the last 1.5 years which is very frustrating. Would just warn people that you might be there for a while if you go for an oil change. More
by KIM_REED02
Employees Worked With
Other Employees :
Im not sure of the guys name. , Brandon Crimmins
March 20, 2019
Great job Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all the new things. More
by MRKEP
March 20, 2019
Sales & Service From the first time we walk in the door, the sales people were very helpful and polite. Our salesman was patient and very helpful, he got us into the From the first time we walk in the door, the sales people were very helpful and polite. Our salesman was patient and very helpful, he got us into the car we wanted not the one they thought we should get. Service was also very informative & helpful. More
by POTOHIPPAMUS
Employees Worked With
"Coach", Brandon Crimmins
March 18, 2019
Rotate tires Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like they do at other dealerships I've purchased from. Its just a courtesy but shows a real dedication and hoes the extra mile to demonstrate a commitment to customer satisfaction. More
by ROXYGEN1
Employees Worked With
I don't know their names. I didn't ask and don't think they told me.
March 15, 2019
New Service representative Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I w Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I will return in 5K. More
by RELEM625
Employees Worked With
March 15, 2019
Great experience This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. More
by SLPITTS47
Employees Worked With
Other Employees :
Seth ????? (can't remember his last name)
March 14, 2019
Normal It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. More
by DARLENEWESOLEK
Employees Worked With
