Gates Toyota - Service Center

We have always been treated with courtesy and respect, by the entire service departments. They are accurate with the information they provide. the entire service departments. They are accurate with the information they provide. More

Had a great experience, explained well what was done to the vehicle and great customer service the vehicle and great customer service More

Had a vibration in our 2019 ford edge. Took it to the dealer and they found it needed a new part in the transmission. Took the car in on Tuesday and they finished it on a Saturday. They su Took it to the dealer and they found it needed a new part in the transmission. Took the car in on Tuesday and they finished it on a Saturday. They supplied us with a loaner car for the week. We had to make an emergency trip to NY so they stayed most of Saturday to get it done. More

very professional. They take very good care of my truck. Even though dealerships are more expensive I always take my truck there. They take very good care of my truck. Even though dealerships are more expensive I always take my truck there. More

Gates Toyota Service is quick and reliable. I trust them with my Highlander and my Camry. I trust them with my Highlander and my Camry. More

Sad to see loss of covential oil change option. My business will go elsewhere as a result. My business will go elsewhere as a result. More

The gate Toyota has a good customer service a good working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terribl working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terrible service. More

I have had a couple small issues when i have been there for oil changes. I have a 2014 Ram 1500. The last time i was there for an oil change I noticed after I got home that the tech had marked 36 PSI on th for oil changes. I have a 2014 Ram 1500. The last time i was there for an oil change I noticed after I got home that the tech had marked 36 PSI on the sheet for all my tires. However my dash TPMS system showed 55-60 PSI in each tire. the tire pressure not actually being changed wasn't a big deal to me because I tow a camper, Have E load range tires and run them at 60 PSI anyway. That being said it did leave me wondering what else was "skipped" but marked as done on the work sheet. I have bought a few cars from gates and have always been happy with your service, but between this little issue and a issue with a previous visit it's left me wondering how much the oil techs actually do when they are working on vehicles. Sadly i don't remember the name of the service writer or the tech but I'm sure it's in my records with you under my name.. More

The service was estimated at 2 hours. It was completed in less than 1 hour and a car wash to boot! It was completed in less than 1 hour and a car wash to boot! More

Bryan was very knowledgeable and I was very happy with the service I got. Thank you! the service I got. Thank you! More