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Gates Toyota

South Bend, IN

Overview
Employees
Reviews
Vehicles
4.5
927 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan. In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
Contact Dealership

640 W Ireland Rd

South Bend, IN

46614

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Showing 636 service reviews

July 10, 2026

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té More

by j3santoscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

I always appreciate the free transportation service. The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was ac More

by marcread4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2026

The oil change went well and had my tires rotated. Timing was good and left More

by pizzaman038
Recommend Dealer
Yes
Employees Worked With
don't know her name
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July 02, 2026

I got an oil change and tire rotation. There was no wait. Staff was friendly. More

by Kasmill2
Recommend Dealer
Yes
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June 27, 2026

They looked at my car said would call back the next day, when the part was there the next day. I'm still waiting More

by waynepate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2026

We waited 2 hours just for regular maintenence service. Very inconvenient due to other appointments and counting on 1 hour for service More

by jimandsandyb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know her name
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June 26, 2026

Gates did not do my maintenance (oil change/ brake inspection on the day scheduled. This is the second day and they have not contacted me that anything has been done More

by vendo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
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June 11, 2026

I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de More

by SUNNBUMM0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

We’ve done business at Gates for years and fully expect that to continue. They really try to take care of the customer. More

by mikemmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Sampson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2026

Service technicians are always polite. I like how you get a text with their phone number when you check in. The wait times are short. More

by jennifer_0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uncertain
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