Stephen Mackin

Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for something missed or done incorrectly. More

by jam1910 Verified Customer Verified Customer

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Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff or service i always get friendly and knowledgeable staff More

by BKROWE Verified Customer Verified Customer

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Gates Toyota has always been reasonably accessible and genuinely helpful. I appreciate them for good quality service. genuinely helpful. I appreciate them for good quality service. More

by PJGRABAREK Verified Customer Verified Customer

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Great service very knowledgeable staff and courteous as well. They were great. Thank you. Awesome well. They were great. Thank you. Awesome More

by pamthompson28.pt Verified Customer Verified Customer

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The dealership was very easy to work with and Vic was very polite and informative. very polite and informative. More

by zbucher.zb Verified Customer Verified Customer

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Professional. Efficient. Courteous. I like the fact that I can schedule a service appointment for 7am. Efficient. Courteous. I like the fact that I can schedule a service appointment for 7am. More

by ssavage4 Verified Customer Verified Customer

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I have been a customer of Gates Toyota for my last two vehicles. I continue to be a customer of the service department as well. vehicles. I continue to be a customer of the service department as well. More

by Ozzy121820 Verified Customer Verified Customer

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I made my appointment 7 days prior, but when I arrived, I was questioned how I made my appointment and that usually they are only allowed so many appointments at 4pm. They said they "would do their best at w was questioned how I made my appointment and that usually they are only allowed so many appointments at 4pm. They said they "would do their best at working me in." It was unsettling to be told that when I made an appointment that far in advance that I might have to wait longer because of a computer scheduling error. I was disappointed in how I was presented with this error and questioned right away how I made this appointment and whether it was valid. More

by mporter10 Verified Customer Verified Customer

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I had a 1:30 appointment time and didn’t get out of gates Toyota until 3:55 for a battery change. Why make an appointment to wait over two hours. Then I had a prorated warranty on my battery but still charge Toyota until 3:55 for a battery change. Why make an appointment to wait over two hours. Then I had a prorated warranty on my battery but still charged $70 for labor. More

by short1312 Verified Customer Verified Customer

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I’ve been a Gates Toyota customer for almost 15 years and am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendl am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendly, courteous, listened to my questions and always provided clear answers. I’m on my second Prius and these have been excellent cars at fair prices. More

by WALDOWOLFE Verified Customer Verified Customer

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