Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.7
177 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

4.7

177 Reviews

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177 Reviews of Stephen Mackin

July 10, 2026

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Employee Rating

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té More

by j3santoscoy
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Recommend Dealer
Yes

June 27, 2026

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They looked at my car said would call back the next day, when the part was there the next day. I'm still waiting More

by waynepate2
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Recommend Dealer
Yes

June 11, 2026

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I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de More

by SUNNBUMM0269
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Recommend Dealer
Yes

June 11, 2026

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We’ve done business at Gates for years and fully expect that to continue. They really try to take care of the customer. More

by mikemmeyer
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Sampson

June 01, 2026

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Very professional. Stephen was ready upon my arrival for scheduled maintenance. Kept me informed and of timing. Excellent job. More

by Car Guy B
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Recommend Dealer
Yes

May 29, 2026

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Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s More

by jam1910
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

May 26, 2026

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Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff More

by BKROWE
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Recommend Dealer
Yes

May 22, 2026

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Gates Toyota has always been reasonably accessible and genuinely helpful. I appreciate them for good quality service. More

by PJGRABAREK
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

May 14, 2026

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Great service very knowledgeable staff and courteous as well. They were great. Thank you. Awesome More

by pamthompson28.pt
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Recommend Dealer
Yes

May 13, 2026

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The dealership was very easy to work with and Vic was very polite and informative. More

by zbucher.zb
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

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