Dealership Experience
14 yrs, 7 mos
Industry Experience
14 yrs, 7 mos
187 Reviews
Write a Review187 Reviews of Stephen Mackin
September 24, 2026
I was a little frustrated with the price. He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, I think it was 1577 that was a little frustrating to me. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
September 20, 2026
We have always had excellent service every time we have visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center! visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center! More
Other Employees Tagged: Brian Gardner, Michael Ferrara
September 04, 2026
The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient. timely manner. Brian is respectful, kind and efficient. More
Other Employees Tagged: Trent Jackson, Brian Gardner, Michael Ferrara
August 29, 2026
We always had friendly, timely, and competent service when we have our car serviced at this dealership when we have our car serviced at this dealership More
Other Employees Tagged: Brian Gardner, Michael Ferrara
August 24, 2026
Hannah and the rest of the team helped me so efficiently! Customer service still exist! Customer service still exist! More
Other Employees Tagged: Brien Winston, Marcus Turner, Brian Gardner, Michael Ferrara, Aaron White, Miguel Alvarez , Hannah
August 11, 2026
Good and fast and not a long waiting time it was convenient to have come to gates Toyota convenient to have come to gates Toyota More
Other Employees Tagged: Brian Gardner, Michael Ferrara
August 01, 2026
I'm trying to understand why appointment times are necessary if they don't get in on time and it takes two hours for an oil change / tire rotation. We drive an hour and fifteen minutes to use Gates se necessary if they don't get in on time and it takes two hours for an oil change / tire rotation. We drive an hour and fifteen minutes to use Gates service. We brought two cars in a half hour apart and each vehicle took two hours. My hope is you will respect your customers time. More
July 31, 2026
Not my best experience with the new guy out front who didn’t ask or tell me I would be texted and wasted an extra 40 min of my time with an incorrect phone number! didn’t ask or tell me I would be texted and wasted an extra 40 min of my time with an incorrect phone number! More

