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Gates Toyota - Service Center

South Bend, IN

4.4
556 Reviews

556 Reviews of Gates Toyota - Service Center

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November 19, 2020

Love these guys, they make me feel like family! And take great care of my car! Always timely, love their reminders as I'm a busy woman and can forget at times! More

by K.CLARK6094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Made appointment and was on time. Explained what was needed and it was taken care of in timely manner. I have all my service at Gates. Bill Gates and I and members of same church, My salesperson who o More

by GOODCHEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Gates is excellent. Service is great as is the customer service. Gates is the only dealer we have used since living in South Bend Indiana.. More

by PAPAEARL41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff.
November 16, 2020

Gates Green Bay Packers of service, they realize that the customers deserve the absolute best experience at the best price, I have been coming to Gates for over 20 to have my Toyotas serviced More

by STEVENELOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

I had a scheduled maintenance on my Highlander, it was easy to schedule & the work was done efficiently. Excellent service, and I was very satisfied. More

by CATSKAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

You guys are the best!! Every associate that has helped me is always great, and on this visit, it was Stephen. Thanks for always taking such good care of us and our vehicles! More

by holyspirit37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Service was very slow and I was not able to get the car washed. I asked for a token and they told me I had to come back and they would remember me. Good service and clean operation. I will be back but h More

by RALHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Excellent service. I’ve always been satisfied when I come in for service on my vehicle. Everyone is very friendly. I have never had to wait long for service More

by RCBAC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Always a pleasure. Everyone is super professional and helpful. Members of my family have been customers for years and we plan to continue coming back More

by VDUKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

I was horrified when they allowed a customer into the waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. More

by MARTINJBICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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