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Gates Toyota - Service Center

South Bend, IN

4.4
556 Reviews

556 Reviews of Gates Toyota - Service Center

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May 30, 2025

Trent is always very helpful and very knowledgeable and helps me out with the best deal More

by CMB1974
Recommend Dealer
Yes
Employees Worked With
Trent
May 30, 2025

It was good. I just got an oil change It took too long! The price went up! More

by SARACLINE5305
Recommend Dealer
Yes
Employees Worked With
Idk?
May 30, 2025

Quick service, but also a nice waiting area if you need to hang around a while. More

by lboehm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
May 26, 2025

The service department staff is always friendly, the always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or More

by ROOKS1145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I was told a diagnostic was $70 and nothing was mentioned that this was a charge for 30 minutes. I was then told they needed an hour without them even doing the 30 minute diagnostic and they said it would be More

by dturpin08
Recommend Dealer
No
Employees Worked With
Bud
May 25, 2025

Fast prompt service. I was completely satisfied from start to finish. I would recommend this dealership. More

by kraspovich
Recommend Dealer
Yes
Employees Worked With
Jessie
May 24, 2025

Great job. Everyone is friendly, attentive, and helpful. They care about their customers and their needs. More

by PEACOCKJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I have been getting my cars from gates since they were located downtown . Very pleased More

by WWW.SDWAKEEM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Mitchem
May 22, 2025

Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu More

by mgelfman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Good communication. Work done when expected. Stephen was able to get ahold of me via text which i appreciated More

by AJBMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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