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531 Reviews of Gates Toyota - Service Center
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July 02, 2020
Call-in to weather protect the frame of truck. I found the service to be extremely helpful and they (Brian) did everything a customer would expect...please note that this was a factory call-back in I found the service to be extremely helpful and they (Brian) did everything a customer would expect...please note that this was a factory call-back initialed by Gates Toyota. More
by MGALLAGER
Verified CustomerEmployees Worked With
June 26, 2020
I have been a toyota owner of many different models starting in 1992 and have not owned any other brand sense Gates is where I have had all of them cared for and I had pay off in Long life of vehicl starting in 1992 and have not owned any other brand sense Gates is where I have had all of them cared for and I had pay off in Long life of vehicles. Both of my sons drive toyota More
by RANDYR3
June 26, 2020
Excellent as always! Got in and out in a quick fashion, and got some helpful advice on the next two visits, work that should be considered. and got some helpful advice on the next two visits, work that should be considered. More
by JOHN.J.GULANICK
Employees Worked With
Other Employees :
Drew Ummel
June 25, 2020
I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More
by BARBFARKAS
June 25, 2020
service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to account for social distancing. More
by charschumann
June 25, 2020
Service was good and I would give it 3 stars. I was very upset that no masks were worn to protect me. So 1 star upset that no masks were worn to protect me. So 1 star More
by LARRYANDMIKKI
Employees Worked With
June 25, 2020
Generally pleased with work, but not cleanliness. The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I hav The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I have yet to get it cleaned off, and felt that it was not at all professional. I saw the grease on the door handles while on the lot, but did not pay attention to the rest until I got home. By then, it was after service hours. I do not know the name of the mechanic, but would encourage him to wash his hands before entering the car. More
by bill.jones@betheluniversity.edu
June 25, 2020
I received answers to my questions with a clear, thorough explanation. All personnel were polite and pleasant during the encounter. It was a nice experience. explanation. All personnel were polite and pleasant during the encounter. It was a nice experience. More
by JETCROCKER
Employees Worked With
I cannot remember the names
June 25, 2020
Was told I had one free service left in Dec 2019 that I had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everythin had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everything was closed and in quarantine in March, April, and May. It took more than two hours for my service. More
by SMODLINPURDUE
Employees Worked With
Idk who I worked with
June 19, 2020
A Good day at Gates Toyota Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got a got the Avalon and sent me on my way with the car delivered the following day. A good experience. More
by DARTHURDODGE
Employees Worked With
