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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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June 19, 2020

Excellent service Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I n More

by Car Guy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback! We appreciate the opportunity to serve you and we are glad to hear everything went as planned. Thank you for allowing us to assist you and thanks for choosing Gates!

June 19, 2020

Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform More

by CLR46614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and positive note! Thank you for allowing us to assist you and we look forward to working with you more in the future when the time comes. Thank you for your business!

June 19, 2020

Visit for rear seat belt alarm. My 2018 Camry would occasionally show a rear seat belt alarm indicating a passenger was not buckled. The problem needed up being the way Toyta design More

by RSC1964
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ummel
Jun 19, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback about your service visit with us! We are glad to hear your rear seat belt system is working properly now. Thank you for your business and thanks for choosing Gates!

June 18, 2020

Timely! I had barely dropped off my van and in about an hour or so I received a call that my transmission fluid service was completed. 👍 More

by Tru
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to assist you and we look forward to working with you again. Thank you for your business!

June 15, 2020

Adding rims Excellent service, excellent product, I am very happy with my service, I was done on time with an affordable price, I will recommend to others. More

by DREGULINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thank you for your business and thanks for choosing Gates!

June 14, 2020

As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne More

by MLH4PU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sorry, I cannot remember the other employees I worked with in the Service Center, Mike McNally
Jun 15, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your experience with us! We are happy to hear you were well cared for in our service department and sales department. We look forward to assisting you more in the future with your 2012 Toyota as well as helping you find your next vehicle. Thank you for your business and thanks for choosing Gates!

June 12, 2020

Recall Car was done earlier than expected. The employee who drove us home and picked us up was very nice and professional. He is a 5 star employee. More

by CROGERMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
Jun 12, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you and help service your vehicle. Thank you for your business and thanks for choosing Gates!

June 11, 2020

Replace faulty ECU for passenger air bag in Toyoto Corrolla. Service was completed in reasonable period of time. The service man was courteous and communicated very well. he knew exactly what needed to be done. More

by AMPASCUCCI259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember who I interacted with.
Jun 11, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you. Thank you for your business and thanks for choosing Gates!

June 10, 2020

In and out fast with no problems. I was in for an oil change and it was easy in and out. During the visit, I was told I needed new wiper blades. This was also completed. As faith wo More

by MARKRGREEN2201
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Gates Toyota responded

Hey Mark, Thank you for your great feedback! We appreciate the opportunity to assist you and we look forward to seeing you again. Thank you for your business!

June 10, 2020

General maintenance (oil change and tire rotation) for my 2017 Toyota Avalon and 2018 Toyota 4 Runner went off without a hitch. Quick and easy! More

by SSTCBONDO
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to seeing you again. Thank you for your business!

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