Gates Toyota - Service Center

Whazza Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leakin Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leaking air. Of course, not a quick or inexpensive fix. Had to install fit kits, TPMS is a pain in the xxx. Of course, one is corroded and broke which is the target, to make sure something breaks so we have to pay out $$$$ on stupid stuff. I don't mind paying for a real repair on a real part, but this is ridiculous. I would rather check my own air pressure than to have this expensive computerized, man designed to fail frills on my truck. I opt for a low tech vehicle. Would Toyota please make me a nice low tech truck? Not bad ideas but the xxxx sensors are getting to be a pain in my #@*. All I do is pay big bucks to replace sensors that monitor everything on that vehicle. Most of this stuff is either faulty, too sensitive, gets corroded, moisture, whatever! It needs to be able to be by-passed somehow if the owner doesn't want it. The service staff is very honest and helpful and explains things well and even showed me what the problem was. With the price of parts, labor, and fees and tax, I could have bought 2 new rear tires and all I did is replace valve stem and a stupid sensor and all the labor to tear down the tire, wheel, install, replace. Yuck. More

Gates needs to do a much better job at social distancing and sanitizing. Did not feel safe there. I will wait to go back. Ugh. and sanitizing. Did not feel safe there. I will wait to go back. Ugh. More

excellent service same as the first Had several things done ; brake service, belts and battery. Everything accomplished in a timely and professional manner. Mr Ferrara scheduled and kept Had several things done ; brake service, belts and battery. Everything accomplished in a timely and professional manner. Mr Ferrara scheduled and kept me apprised of the situation. Required shuttle service to enable me to work from home and that was provided by a very pleasant gentleman. The time I spent in the service area I witnessed social distancing and surface cleaning by the service crew, I'm not an expert but they did seem to be complying with current recommendations. More

quick always professional quick service well informed staff that are friendly that explains what service is being performed and what may be needed soon well always professional quick service well informed staff that are friendly that explains what service is being performed and what may be needed soon well trained mechanics. More

David Peppers is a top-notch service technician. Has been servicing my car since 2008. Would not consider having any other mechanic working on my vehicle. Courtesy and Professionalism are always the b been servicing my car since 2008. Would not consider having any other mechanic working on my vehicle. Courtesy and Professionalism are always the best in the business. Tells it like it is, and always has great advice for maintaining my vehicle at peak performance. Brian Gardner is an excellent service advisor and is ALWAYS professional & courteous and friendly. Would make a great Service Mgr. More