531 Reviews of Gates Toyota - Service Center
The Service Team is Greatly Appreciated These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. More
Excellent Service throughout. Great customer service my 2nd brand new car from Gates wouldn't go anywhere else. Love my Toyotas thee best. Fast service and fast Service throughout. Great customer service my 2nd brand new car from Gates wouldn't go anywhere else. Love my Toyotas thee best. Fast service and fast delivery. More
Quick and easy 5K maintenance on my lease. Gates was super quick with the 5K maintenance for my lease. I was able to get an appointment the same day I called, which got me in and out within 25 Gates was super quick with the 5K maintenance for my lease. I was able to get an appointment the same day I called, which got me in and out within 25 minutes. The customer service was great as well and everyone was upbeat and friendly. Also love that Toyota covers the cost of the maintenance. More
Great Customer Service (nice) The price was within my budget and the service was nice great job everyone will definitely be back for all my repair on my Rav 4 The price was within my budget and the service was nice great job everyone will definitely be back for all my repair on my Rav 4 More
Brake job (*calipers) completed perfectly. Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, pe Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, performing great again. Thanks. More
Great They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my v They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my vehicle running smoothly More
Fast & efficient your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out More
new tires/ alignment/ brakes I came in to have a oil change and met Stephen who was pinch hitting from the service dept. I asked about new tires and brakes. He came up with severa I came in to have a oil change and met Stephen who was pinch hitting from the service dept. I asked about new tires and brakes. He came up with several alternatives. He fully explained the advantages and I felt comfortable with my decision to proceed with the tires with an alignment and he said when I returned on Friday the brakes could be inspected as well. Once again Stephen reviewed my options with me and I decided to have the brakes worked on as well. I found Stephen to be professional and very helpful without the feeling of being pressured into a decision, Patrick Albert More
Service and purchase of new car. Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat their customers well. More
Poor quality control Oil change, tire rotation and brake service. 2 miles away and brakes went to the floor Truck was left oil finger prints on the door and hood. Did n Oil change, tire rotation and brake service. 2 miles away and brakes went to the floor Truck was left oil finger prints on the door and hood. Did not wash vehicle Left a hammer on my tonneau cover, bounced off on the way home missing the car behind me Tire rotation not completed as I marked my tires and only the front was swapped Then had to waste 3 hours of another day to return to have vehicle repairs done properly. Never again with Gates. More