Gates Toyota - Service Center
South Bend, IN
564 Reviews of Gates Toyota - Service Center
Best Crew, Best Customer Service! Thank you for your honest analysis, timely service and great customer service! We made an appointment for the 150,000 mi maintenance and felt we rec Thank you for your honest analysis, timely service and great customer service! We made an appointment for the 150,000 mi maintenance and felt we received the best care for our Highlander. More
Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More
Oil Change and general overview for safety Trust them with caring for car that daughter is driving and am confident she will be safe. Feel they treat customers fair and are in business for the Trust them with caring for car that daughter is driving and am confident she will be safe. Feel they treat customers fair and are in business for the long term. More
Always a pleasure doing business with Gates I've been a Gates customer for more than 25 years. I've never been disappointed with them and an happy to take my vehicle there for service. I've been a Gates customer for more than 25 years. I've never been disappointed with them and an happy to take my vehicle there for service. More
Quick service Nothing specific to report about my oil change. I went to Walmart while I was waiting and my car was done before I returmed and before promised. The Nothing specific to report about my oil change. I went to Walmart while I was waiting and my car was done before I returmed and before promised. The estimate was longer than actual. More
Excellent Services The service department has always been very efficient and prompt in working on my car.I like having service done at the dealership so when I would dec The service department has always been very efficient and prompt in working on my car.I like having service done at the dealership so when I would decide to trade my car in they could print out an entire history of maintenance. More
Gates is always on their A-game. I have dealt with Gates Toyota service for about 3 years now. They earned my business in sales by taking care of me in service first. They continue to I have dealt with Gates Toyota service for about 3 years now. They earned my business in sales by taking care of me in service first. They continue to earn my business with every service visit, always top-notch professional in every aspect of service. On a recent visit, there was an incident on the alignment rack that left a very small dent & tear in my hood decal. They were very professional & apologetic about the incident, and were very accommodating to me in getting the repair completed in a very professional manner. In case you lost count (or weren't counting), I used the word "professional" 3 times in my review. It's why I continue to trust Gates to service my baby. This review was about service, but I received the same level of professional treatment from the sales department. Shout-out to Drew & Stephen! More
Always top-notch service Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommende Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommended! More
Service. Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General m Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General maintenance check, I expect to be inform of preventive concerns, but not when I have e specific request. More
Good Customer Service THEY TOOK CARE OF MY VEHICLE ISSUES AND ADVISED ON MAINTENANCE COSTS AND WHEN TO COMPLETE THE UPDATES. DID REQUEST OF FEMALE CUSTOMER SERVICE NEW TIR THEY TOOK CARE OF MY VEHICLE ISSUES AND ADVISED ON MAINTENANCE COSTS AND WHEN TO COMPLETE THE UPDATES. DID REQUEST OF FEMALE CUSTOMER SERVICE NEW TIRE BE PUT ON FRONT SINCE HAVE FRONT WHEEL DRIVE BUT WAS PUT ON REAR INSTEAD. THANK YOU More