Gates Toyota - Service Center

Fast and well priced I had my oil changed and summer tires put on in place of snow tires. As usual, the service team was friendly, efficient, and clearly communicated what I had my oil changed and summer tires put on in place of snow tires. As usual, the service team was friendly, efficient, and clearly communicated what they were doing and what was necessary. I always appreciate that they do not try to scare me into unnecessary work or purchases. Thank you! More

Great help with faulty part Thx to Brian n staff at Gates Toyota. They found the oil leak quickly n took care of the faulty part! Awesome! Great help!! Thx for ur great servic Thx to Brian n staff at Gates Toyota. They found the oil leak quickly n took care of the faulty part! Awesome! Great help!! Thx for ur great service! More

oil change Excellent service but the Quick Lube/Oil Change area needs to decrease their wait time. I have stopped many times and there is a 2 hours wait time. Excellent service but the Quick Lube/Oil Change area needs to decrease their wait time. I have stopped many times and there is a 2 hours wait time. More

Repair Services Brandon helped me out. He is terrific young man. Got the needed repair done in a timely manner. I would Highly Gates recommend your service. Brandon helped me out. He is terrific young man. Got the needed repair done in a timely manner. I would Highly Gates recommend your service. More

Gates Toyota experience When you make an appointment you usually tell the service attendant why you need/want sevicing. So when you are greeted being asked why you are there When you make an appointment you usually tell the service attendant why you need/want sevicing. So when you are greeted being asked why you are there; it does not indicate that you had an app't. nor why you made it. At 9 AM I expected more desk/service techs to be on duty. More

Friendly, respectful, and expertly done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. More

Oil change Friendly service rep. Quick service. Wonderful salesman thanked me for purchasing through him. He was eager to chat with me and make sure my purchase/ Friendly service rep. Quick service. Wonderful salesman thanked me for purchasing through him. He was eager to chat with me and make sure my purchase/lease was still making me happy. More

Best service As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and k As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and knowledgable. More

Very good experience at Gates Toyota Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will def Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will definitely have future service for my Toyota done there. More

Very easy and pleasant service people to deal with. I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such as filters, etc. Don't try to sell me something I don't need. They treat my vehicle as if it were their own. Deal mainly with Samantha, Brian, and Brad in service department and Mike and Trent in sales. More