Back

Gates Toyota - Service Center

South Bend, IN

4.5
564 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

564 Reviews of Gates Toyota - Service Center

Sort by
July 06, 2019

Best Crew, Best Customer Service! Thank you for your honest analysis, timely service and great customer service! We made an appointment for the 150,000 mi maintenance and felt we rec More

by Lambeau-glo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Thank you for your great recommendation!

July 05, 2019

Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More

by MNEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, Randon, Wade, Dave Peppers, how not on list,all the great techs, Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your great feedback!

July 01, 2019

Oil Change and general overview for safety Trust them with caring for car that daughter is driving and am confident she will be safe. Feel they treat customers fair and are in business for the More

by RLINGENFELTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your great feedback!

June 29, 2019

Always a pleasure doing business with Gates I've been a Gates customer for more than 25 years. I've never been disappointed with them and an happy to take my vehicle there for service. More

by GWEAVER
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating! We appreciate your business!

June 26, 2019

Quick service Nothing specific to report about my oil change. I went to Walmart while I was waiting and my car was done before I returmed and before promised. The More

by RICK.BURMEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
Feb 10, 2020 -

Gates Toyota responded

Hey Rick, Thank you for the positive rating of your experience with us. We look forward to making your next visit even better. Thank you for your business!

June 24, 2019

Excellent Services The service department has always been very efficient and prompt in working on my car.I like having service done at the dealership so when I would dec More

by KTRAZ1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey, Landon Wiegand, Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your great rating!

June 21, 2019

Gates is always on their A-game. I have dealt with Gates Toyota service for about 3 years now. They earned my business in sales by taking care of me in service first. They continue to More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ummel
Feb 10, 2020 -

Gates Toyota responded

Hey Bill, Thank you for your great feedback! Our entire team works hard to be professional all the time. Thank you for your business!

June 20, 2019

Always top-notch service Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommende More

by MROTHEKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating and great feedback!

June 19, 2019

Service. Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General m More

by DMANNS0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 19, 2019

Good Customer Service THEY TOOK CARE OF MY VEHICLE ISSUES AND ADVISED ON MAINTENANCE COSTS AND WHEN TO COMPLETE THE UPDATES. DID REQUEST OF FEMALE CUSTOMER SERVICE NEW TIR More

by COOKIES.10_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NOT SURE OF THE NAMES
...
41
...