Gates Toyota - Service Center

Quick Job We dropped off the car and were told it would be about an hour. Went shopping and came back 45 minutes later - it was done! We dropped off the car and were told it would be about an hour. Went shopping and came back 45 minutes later - it was done! More

70,000 Mile Service The service was fine but on the phone the when I asked how the service was different (besides price) than going through the oil change area, I was tol The service was fine but on the phone the when I asked how the service was different (besides price) than going through the oil change area, I was told that one difference was that a tech would look at it. My car was pulled into the oil change area which expedited the process but seemed to contradict what I was told on the phone as it did not appear that a regular mechanic looked at the vehicle. Also, the brochure mailed out stated the car would be washed with the but it was not. However, the basic service seems to have been completed correctly which is the most important aspect. I will continue to use Gates Service. More

Gates visit Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and truck Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and trucks. More

Helpful and friendly staff We arrived to test drive a car one more time before purchasing. While outside looking at all the cars on the lot, it wasn't long before Marcus came an We arrived to test drive a car one more time before purchasing. While outside looking at all the cars on the lot, it wasn't long before Marcus came and joined us. He was very polite and friendly. He guided us on a test drive while answering all our questions. Then we came in to discuss specifics, and he helped address all our questions regarding financing, trade-ins, etc. More

vehicle service I came in for a service job. Brandon was very helpful and polite. The work was done quickly and I was very happy. I appreciate how simple it was. I came in for a service job. Brandon was very helpful and polite. The work was done quickly and I was very happy. I appreciate how simple it was. More

112,ooo mile maintenance Quick service, checked on minor issues that I reported, and found no issues. They were able to reattach a piece of trim that had come off during a car Quick service, checked on minor issues that I reported, and found no issues. They were able to reattach a piece of trim that had come off during a car wash. More

Oil change Friendly and to the point. They get service done quickly and review the results with you. Excellent service team. Bought my truck here, would recommen Friendly and to the point. They get service done quickly and review the results with you. Excellent service team. Bought my truck here, would recommend. More

Customer service Good customer service, polite. Vehicle was done in a timely manner. Anything that had to be replace or changed it was brought to my attention for bett Good customer service, polite. Vehicle was done in a timely manner. Anything that had to be replace or changed it was brought to my attention for better running vehicle.I always recommend people to come to this Gates. A lot more friendlier and respectful! More

Above and beyond service Because the problem with my car was not something that could be quickly pin pointed, Gates provided me with shuttle service to my home and pick up ser Because the problem with my car was not something that could be quickly pin pointed, Gates provided me with shuttle service to my home and pick up service the next day. I live a considerable distance from the dealership but that did not make a difference to them. I have always been well satisfied with their service department and will continue to use it. More

Service Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in rig Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in right away for lube service and afterwards they got my vehicle in and test drove it to find problem was in the fact that wheels were out of balance. They fixed and the problem was gone. I have always been very satisfied with Gates Service and Sales personel. More