Gates Toyota - Service Center

Always excellent service! We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine light. Samantha was friendly and helpful! More

Very good experience I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expe I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expensive unnecessary 'recommended' services like other dealers. More

Good service except using the car wash When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I w When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I was told a phone call would’be returned and never was. More

Very helpful Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my que Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my questions were answered. More

Great service staff friendly and prompt with service. Greet you with a smile on their face. Only needed a tire rotation this time. Last visit for free service.. staff friendly and prompt with service. Greet you with a smile on their face. Only needed a tire rotation this time. Last visit for free service.. More

Windshield washer repair The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works well now. More

Realignment of rear sensor Mike Ferrara did a great job. He was very professional and friendly. The Body Shop apparently did not properly align the left rear sensor when I had Mike Ferrara did a great job. He was very professional and friendly. The Body Shop apparently did not properly align the left rear sensor when I had some minor damage repaired last summer. While it took some time to determine who was going to align the sensor, Mike kept me informed as to the status of the repair. In addition, he was helpful in getting the bill split between Service and me. In my opinion, I believe the Body Shop should have been responsible for the whole bill. In defense of the body shop, I must say that I have had several experiences with the Body Shop over the last several years and that the quality of their work has been excellent. More

A very pleasant experience Took truck in for initial service thinking it was for an oil change but discovered it was for a tire rotation and fluid check . Oil will be changed ne Took truck in for initial service thinking it was for an oil change but discovered it was for a tire rotation and fluid check . Oil will be changed next time More

very fast and explaned everything great service will return for service on my car. Best to take my car to I just love my Vensa wish they stilled made them. great service will return for service on my car. Best to take my car to I just love my Vensa wish they stilled made them. More

The employees were very accommodating The employees were very accommodating. They did exactly what was promised. called on time and made the entire process about as easy as it could be. The employees were very accommodating. They did exactly what was promised. called on time and made the entire process about as easy as it could be. More