Gates Toyota - Service Center

13 Toyota’s and Two Lexus’s Later.......... It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7, It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7,500 miles later the rotors are magically shot and everything is “warped”. Where does a dealership make money folks? Oh yeah, parts and labor. The bottom line, you need to bring back Rick Vargas, at least he had integrity. It all starts with ownership. Perhaps at some point, the Leep name will be on the front of your building. Oh well, until then, time for a 2019 Sequoia Platinum. Calling the Leep family even as I write this. Trust is everything folks. That’s why i bought the Land Cruiser that you have screwed up, from them. Sincerely, Dr. Zache More

Knowledgable Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questi Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questions with his experience regarding the cause of my question. Thanks Brandon. Also Mike Ferrara showed me an air filter that really did it's job. Definitely needed replacement. More

ToyotaCare service Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. More

Always excellent service! We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine light. Samantha was friendly and helpful! More

Good service except using the car wash When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I w When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I was told a phone call would’be returned and never was. More

Very good experience I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expe I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expensive unnecessary 'recommended' services like other dealers. More

Very helpful Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my que Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my questions were answered. More

Windshield washer repair The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works well now. More

Great service staff friendly and prompt with service. Greet you with a smile on their face. Only needed a tire rotation this time. Last visit for free service.. staff friendly and prompt with service. Greet you with a smile on their face. Only needed a tire rotation this time. Last visit for free service.. More

Realignment of rear sensor Mike Ferrara did a great job. He was very professional and friendly. The Body Shop apparently did not properly align the left rear sensor when I had Mike Ferrara did a great job. He was very professional and friendly. The Body Shop apparently did not properly align the left rear sensor when I had some minor damage repaired last summer. While it took some time to determine who was going to align the sensor, Mike kept me informed as to the status of the repair. In addition, he was helpful in getting the bill split between Service and me. In my opinion, I believe the Body Shop should have been responsible for the whole bill. In defense of the body shop, I must say that I have had several experiences with the Body Shop over the last several years and that the quality of their work has been excellent. More