Gates Toyota - Service Center

Service Department Austin more than helpful. Had a few questions and was more than willing and helpful to answer my questions and willing work with me if my problem wasn Austin more than helpful. Had a few questions and was more than willing and helpful to answer my questions and willing work with me if my problem wasn't solved. More

Our Recent Service We receive quick and friendly service each time we have had had an oil change at Gates. We also enjoy our brief chats with Mike, and Landon, who have We receive quick and friendly service each time we have had had an oil change at Gates. We also enjoy our brief chats with Mike, and Landon, who have sold us our Prius vehicles. Thanks again, Toyota crew! More

Committed Customer Service Team My first visit to Gates Service Department as new customer. No time waiting to be asked “how can Help you?” Got an estimate within and hour. Detailed My first visit to Gates Service Department as new customer. No time waiting to be asked “how can Help you?” Got an estimate within and hour. Detailed description on what they found and how much. Got a free shuttle back home cause the repair took 6 hours. Then I was pickup back to Dealer. Amazing lobby for customers waiting service. I got hooked with them!! Thank you Brian, Mike and you all More

Great, fast service like always They were fast and friendly, knew my car from bringing it there before. They know what oil change services I always get, was in and out in an hour. They were fast and friendly, knew my car from bringing it there before. They know what oil change services I always get, was in and out in an hour. More

Quick and good I went at 730am and was very quick (45mins). There's a wait area with vending machines and conolimentsry coffee. They could use some more non-vending I went at 730am and was very quick (45mins). There's a wait area with vending machines and conolimentsry coffee. They could use some more non-vending food (sandwiches or salads maybe) More

My Tires weren't rotated, and balanced Not happy with my last visit , my tired weren't rotated and balanced. To big of a hurry, I by ave not had time to take it back my schedule is very bu Not happy with my last visit , my tired weren't rotated and balanced. To big of a hurry, I by ave not had time to take it back my schedule is very busy. More

Convenient I didn't need to worry about anything. Just sit there and played on my phone for an hour and everything was done. Really convenient and they have a go I didn't need to worry about anything. Just sit there and played on my phone for an hour and everything was done. Really convenient and they have a good service. More

Fast, Friendly Service I had service scheduled for a lease and when checking in, I was notified there was a recall on a part. They were able to take car of the recall and sc I had service scheduled for a lease and when checking in, I was notified there was a recall on a part. They were able to take car of the recall and scheduled service all within my limited time frame of 2 hours. Fast, friendly service with no surprise charges. More

Oil change Only thing I was disappointed in was they did not check air in tires. I had a rotation done and knew one of the tires was a bit low as the sensor was Only thing I was disappointed in was they did not check air in tires. I had a rotation done and knew one of the tires was a bit low as the sensor was on. When I pulled out I noticed the sensor still on. I ended up at belle tire Adding air to a tire. Been good since then. Why do a vehicle check and rotate if you dont check air? More