Gates Toyota - Service Center

Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More

Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More

As usual, Brian took good care of me: Scheduled a shuttle ride to and from my office; Service was quick and competed ahead of schedule ride to and from my office; Service was quick and competed ahead of schedule More

From the scheduling, to my arrival, the advised wait, and finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates tea finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates team of polite, efficient and professional personnel make it easier. More

As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More

My Prius' routine maintenance at 45,000 miles was attended to quickly and efficiently this past Monday. Stephen is very friendly and professional at the same time. attended to quickly and efficiently this past Monday. Stephen is very friendly and professional at the same time. More

This would be a five-star review except for one recurrent problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under my husband's name. The reminder e-mail about the appointment was addressed to my husband even though I made the appointment. When the service was finished and they called a name in the waiting room, they called my husband's name, even though I was the only one there. And this request for feedback was addressed to my husband! I know the computer lumps us together because we share an address and an e-mail, but I am a person too and it offends me to be treated as just an extension of my husband. I have even considered going elsewhere for service, even though I am happy with your work. I can't be the only woman who complains about this. More

I was very pleased and satisfied by the service that I had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work was quickly completed and I was on my way again. More

The service representative was spot on and was very helpful with my concerns about my new Sienna as well as informing me of a situation that is arising with my Tacoma. helpful with my concerns about my new Sienna as well as informing me of a situation that is arising with my Tacoma. More

Steven (spelling) in service was wonderful. He made it a pleasant experience. That was enough and all I expected. He explained everything I needed to know. pleasant experience. That was enough and all I expected. He explained everything I needed to know. More