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Gates of Elkhart
Elkhart, IN
263 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 263 reviews
June 07, 2025
The group of people working at Gates service departed are wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always kind and respectful and honest. If the only thing you need is an oil change, you can’t beat $55 for full synthetic and your in and out in less than hour. If you make an appointment. I would definitely recommend them! More
by jenchoate12
Verified CustomerEmployees Worked With
Other Employees :
Tina in the service department is wonderful!
June 03, 2025
Good customer service. Very professional and very polite. I was pretty much in and out Very professional and very polite. I was pretty much in and out More
by shellyhouston72
Employees Worked With
June 02, 2025
Very professional and efficient. Everything is very clean and organized. There bathrooms are very clean also. Everything is very clean and organized. There bathrooms are very clean also. More
by Vmbeckman
Employees Worked With
June 02, 2025
Fantastic friendly and always feel like they are honest and doing what's right but not extra Great Managers!!! and doing what's right but not extra Great Managers!!! More
by MTHOMAS32
Employees Worked With
May 27, 2025
My glove compartment box wasn't put back together properly with this last oil change. Everytime I get an oil change here something is not properly put back together. properly with this last oil change. Everytime I get an oil change here something is not properly put back together. More
by ERICA.GORDY.15
Employees Worked With
Don't know name
May 24, 2025
The service desk assistant Erica is awesome. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. More
by Mseger
Employees Worked With
Erica Seger
May 24, 2025
Extremely disappointed—repeated oil leaks after service caused serious concern and likely damage to my Audi Q7. caused serious concern and likely damage to my Audi Q7. More
by erica.halter
Employees Worked With
May 22, 2025
I will not recommend for anyone or anything that place is a damaged place 1 a damaged place 1 More
by MLStewart0593
Employees Worked With
May 22, 2025
Good customer service The dealership is cleaned Great employees Great service Great ownership Service know what they are doing employees Great service Great ownership Service know what they are doing More
by GARZACORBIN552
