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Gaudin Ford
Las Vegas, NV
979 Reviews
Gaudin Ford is a family owned and operated dealership that has been in Las Vegas for over 100 years!
Gaudin Ford is the "Back to Back" winner of the President's Award from Ford Motor Company. What dos this mean to you? When it comes to customer satisfaction you will not find another Ford Dealer that compares.
With the announcement of Gaudin Ford receiving the Triple Crown again this past year, this also means that as far as customer service and sales are concerned, Gaudin Ford is the absolute leader.
For over 100 years we have prided ourselves on the fact the this company is still owned and operated by a family that cares about our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 979 reviews
April 30, 2021
I already knew what car I wanted, called ahead and they had it ready when we got there and everything went smoothly. Taylor Warf, Mladen Raychev and Igor Kragen were awesome. had it ready when we got there and everything went smoothly. Taylor Warf, Mladen Raychev and Igor Kragen were awesome. More
by murphs0
Verified Customer
April 30, 2021
I travelled from Wyoming to Las Vegas and during the trip my car engine light came on. I contacted Gaudin Ford to discover what they could do get my car fixed and back on the road. Turned out that an Oxyge my car engine light came on. I contacted Gaudin Ford to discover what they could do get my car fixed and back on the road. Turned out that an Oxygen sensor had gone bad. Gaudin Ford, and more specifically, Ryan Burdick and technician, put my car in the shop and completed the task in amazing time. Ryan explained everything to me that would need to be done to get back on the road. Very detailed and specific so I would understand. Knowing that I was from out of town, Ryan worked with me on procedure and total cost. My experience with Gaudin Ford and Ryan was above expectations. Thank you Ryan, for making my experience with Gaudin Ford very pleasurable. More
by Jay Mullendore
Employees Worked With
Ryan Burdick
April 27, 2021
Fast and honest negotiation. Good knowledge of products. Clean and friendly dealership. Financing department fast in and out. I will recommend this place to friends and family Clean and friendly dealership. Financing department fast in and out. I will recommend this place to friends and family More
by boqueron5
Employees Worked With
April 23, 2021
David Starzyk was very helpful in organizing the purchase of my new F-250 Super Duty. He was quick with answers to all my questions and walked my wife and I (and our dog Tater) through the whole process with of my new F-250 Super Duty. He was quick with answers to all my questions and walked my wife and I (and our dog Tater) through the whole process without a hitch. Igor Kragen thoroughly explained the options in financing, warranty and maintenance so that we could choose those that work for us. I've owned a Ford F-250 since 1998, and this purchase will make sure that I will forever be a Ford truck guy. More
by dawietstock
April 22, 2021
What a horrible experience. After deciding to do a lease buyout on a 2018 F150. I went to the closest Ford dealership to my home, Gaudin Ford. I got a great interest rate with an outside bank and did all th buyout on a 2018 F150. I went to the closest Ford dealership to my home, Gaudin Ford. I got a great interest rate with an outside bank and did all the paperwork on Monday April 12th. The next day on Tuesday I get a call from the finance manager Jim Knight at 6:59 pm. One minute prior to them closing. He left a voicemail saying he messed up on the contract and put new car instead of used. After calling him Wednesday morning the 14th several times. I showed up at the dealership. After taking 10 minutes to find my paperwork. I re-signed the contract. Almost a week goes by I get a call from Ford Credit that following Monday the 19th saying Jim is handling my lease buyout and filed all the paperwork on Saturday the 17th. I’m extremely disappointed! How unorganized and unprofessional. There is absolutely no reason why this should be taking so long. Especially after promising all the paperwork would be turned in that day I resigned the contract! More
by Ajacoby6972
Employees Worked With
April 21, 2021
Moses is great! He cares about his customers and giving them the best experience possible. He stays in touch with us throughout the lease to ensure we are still pleased with our purchase. them the best experience possible. He stays in touch with us throughout the lease to ensure we are still pleased with our purchase. More
by melissaeickholt4
Employees Worked With
April 21, 2021
I was told my car had features it didn't - even when I asked the salesperson specifically for those features. Dealership wasn't very helpful when I went back in. Need to buy a second car but it definitely asked the salesperson specifically for those features. Dealership wasn't very helpful when I went back in. Need to buy a second car but it definitely will not be here. More
by Mia
Employees Worked With
April 13, 2021
Salesman Moses Martinez was great. He knows the Ford product line and was very attentive to our requests. I would recommend Gaudin Ford for sales or service. product line and was very attentive to our requests. I would recommend Gaudin Ford for sales or service. More
by cdcvegas
Employees Worked With
April 07, 2021
Does not take good care of repeat customers when there is an issue. Very sad. Purchased a brand new car with paint damage. Would not give new car. Yes they fixed it after having the car for 2 weeks. Called c an issue. Very sad. Purchased a brand new car with paint damage. Would not give new car. Yes they fixed it after having the car for 2 weeks. Called corporate 3 times after I left messages for GM and Mick. No one would call me back. A brand new car in my opinion is not one that has to have 2 doors and a tailgate repairing. When it only had 54 miles. Finally lost complete control in the showroom when I went in after 2 weeks to meet with GM nope in a meeting same answer I had for the GM and Mick every time I called to speak about my frustration. Yes they fixed my car but will never be a new car. Trying to cancel the extended warranty joke I have been trying since 3/9 on the car I traded in and the truck I sold 21/2 weeks ago. Kelly no longer there and Dorothy will not return calls about the cancelling. That is my money that is owed one directly to me and one to the finance company. I am really disheartened because I have always liked Gaudin Ford. I am disappointed that they did not even try to make things right More
by jfrench390
