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Gene Messer Ford of Lubbock
Lubbock, TX
910 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 910 reviews
June 10, 2025
The sales staff, primarily Alyssa Starnes and the Finance manager went above and beyond to make the sale happen. Alyssa offered and picked me up from the airport and stayed with me throughout the sale. After manager went above and beyond to make the sale happen. Alyssa offered and picked me up from the airport and stayed with me throughout the sale. After some hiccups with the financing, the Finance Manager was able to make the sale by via alternate financing options. These two are true and outstanding professionals who have mastered their jobs. Great work from both of them. More
by Mac_salazar
Employees Worked With
Alyssa Starnes, and Finance Manager (forgot name)
June 10, 2025
This was the fastest we’ve ever been in and out of a dealership. Ashley made everything happen so easily. Our daughter loves her Ford Bronco Sport!!! dealership. Ashley made everything happen so easily. Our daughter loves her Ford Bronco Sport!!! More
by Tcowart
Employees Worked With
Ashley Ramirez
June 09, 2025
This is a great dealership, I have gotten several vehicles and used them for service and have always been satisfied with the employees and the quality of work that has been done. Just use a little mo vehicles and used them for service and have always been satisfied with the employees and the quality of work that has been done. Just use a little more attention to the type of people that come in so they can be Addressed properly. My direct service tech was amazing. Had no issues. More
by Pendragon840
Employees Worked With
David Vasquez
June 06, 2025
Great customer service. I always use Barbara in service and she always is very friendly, helpful and always keeps us updated. The service department has always done a top no I always use Barbara in service and she always is very friendly, helpful and always keeps us updated. The service department has always done a top notch job More
by robbywtnfl
Employees Worked With
Barbara
June 05, 2025
Emily Paz is fantastic to work with. Easy and pleasant car buying experience!!! Would definitely work with Emily again. She’s pleasant, professional and knowledgeable. Easy and pleasant car buying experience!!! Would definitely work with Emily again. She’s pleasant, professional and knowledgeable. More
by CJones
Employees Worked With
Emily Paz
June 05, 2025
Spot on early AM, vehicle there, someone there for key, end off day,after 3,awsome follow thru,cool to see how they juggled,multiple, Thank all end off day,after 3,awsome follow thru,cool to see how they juggled,multiple, Thank all More
by tirefman
Employees Worked With
Thomas Gonzales
