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Gene Messer Ford of Lubbock
Lubbock, TX
1,270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,270 reviews
May 03, 2026
Dealing with this young lady named Light, was a delightful experience. She wasn’t pushy just a down to earth kind of girl. Very knowledgeable for her age. delightful experience. She wasn’t pushy just a down to earth kind of girl. Very knowledgeable for her age. More
by frank
Employees Worked With
Light
May 03, 2026
I had a pleasure of dealing with a young lady named Light, she wasn’t pushy. She was just a very casual sales lady. I’ll be back for my next purchase at Gene Messer Ford. Light, she wasn’t pushy. She was just a very casual sales lady. I’ll be back for my next purchase at Gene Messer Ford. More
by frank
Employees Worked With
Light.
April 30, 2026
They were fast, efficient, and very polite. It was a pleasure doing business with them. I think that I have found the best place to take my Fords. It was a pleasure doing business with them. I think that I have found the best place to take my Fords. More
by Papabear88101
Employees Worked With
Noah
April 30, 2026
They are always friendly and professional. My 2017 Ford Taurus has 158,000 miles and they have cared for my car since 2020. It is still running strong. Thank you Gene Messer My 2017 Ford Taurus has 158,000 miles and they have cared for my car since 2020. It is still running strong. Thank you Gene Messer More
by gshaw3733
Employees Worked With
Service
April 29, 2026
Bought a 2025 ford f150. Less than 1500 miles and it has been in the service department 3 times. Last service visit kept getting told conflicting stories on why it took so l Less than 1500 miles and it has been in the service department 3 times. Last service visit kept getting told conflicting stories on why it took so long. More
by jj.smith7374
Employees Worked With
Leanne
April 29, 2026
LeighAnn was amazing. All I did was drop the car off and provide the warranty information and she took care of everything and kept me updated throughout the process. All I did was drop the car off and provide the warranty information and she took care of everything and kept me updated throughout the process. More
by Slade
Employees Worked With
LeighAnn Moore
April 25, 2026
Great service and wanted to make sure that I got the car that I wanted the same day that I wanted the same day More
by neekneek1989
April 23, 2026
Good dealership. Good service. There's nothing the service reps can do about backordered parts for a safety recall but there has to be something Ford can do. Good service. There's nothing the service reps can do about backordered parts for a safety recall but there has to be something Ford can do. More
by G
Employees Worked With
Britton and Cadyn
