Gene Messer Hyundai
Lubbock, TX
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Everything was done orderly and on time. The wait time for Completion was an hour. I think the computer time afterwards could be shortened. But good job!!! The wait time for Completion was an hour. I think the computer time afterwards could be shortened. But good job!!! More
My visit to your the service department was truly awesome! They diagnosed the problem and quickly resolved it. My compliment to servuce advisor Alyssa Spain. She was a pleasure to work with. Looking awesome! They diagnosed the problem and quickly resolved it. My compliment to servuce advisor Alyssa Spain. She was a pleasure to work with. Looking forward to doing business with you in the future. More
I can’t say enough about the great service I received from Gene Messer’s service department. My car was towed there full of my personal belongings as I was moving to San Antonio. They had a full schedule from Gene Messer’s service department. My car was towed there full of my personal belongings as I was moving to San Antonio. They had a full schedule of repairs and maintenance but they squeezed my car in to help me get on the road. Every person I worked with was so attentive and did everything they could to get my car fixed and send me on my way. I have never received such exceptional service as I did with Gene Messer. They’re amazing!! More
Excellent experience from start to finish. Clear communication by the team and helped me solve and provide me options on how to sort vehicles. Clear communication by the team and helped me solve and provide me options on how to sort vehicles. More
Victoria was extremely kind and helpful! ! I really appreciate her! Unfortunately they were unable to fix the shock absorbers today because they didn’t have the parts so I will have to go bac ! I really appreciate her! Unfortunately they were unable to fix the shock absorbers today because they didn’t have the parts so I will have to go back. They also didn’t have the parts for the recall. More
I was notified about Anti-theft safeguard & y’all got me in the next day. Y’all also got an Uber to bring me back to get my vehicle. Tremendous help & kindness. in the next day. Y’all also got an Uber to bring me back to get my vehicle. Tremendous help & kindness. More
This was the best experience I have ever had at a car dealership! My salesman was very kind and helpful. He knew about the vehicle I wanted and was able to help me with my purchase without nonsense! So e dealership! My salesman was very kind and helpful. He knew about the vehicle I wanted and was able to help me with my purchase without nonsense! So easy! More
Gene messer has always been great to me from when I bought my Kona, to scheduled maintenance, and my infotainment issues. They have done everything to their best ability and communicate any unforeseen bought my Kona, to scheduled maintenance, and my infotainment issues. They have done everything to their best ability and communicate any unforeseen problems I highly recommend being a customer with them to anyone. More

