Gene Messer Volkswagen
Lubbock, TX
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133 Reviews of Gene Messer Volkswagen
We’ve always had great experience with this dealership but the last couple of times notsomuch. There was a regular maintenance done where the worker left an oily rag in car seat, oil on steering wheel a but the last couple of times notsomuch. There was a regular maintenance done where the worker left an oily rag in car seat, oil on steering wheel and door. Once we wanted to buy a tee from service desk and Shawn was not friendly and took forever to check us out and then wouldn’t give us tag price at 27.95 and charged us 29.95. The last visit our infotainment system wasn’t working so we waited quite a while and it still doesn’t work! It blanked out once during a trip and still doesn’t connect to Apple CarPlay. Amanda Beckham is the best but this other stuff is frustrating More
Good Service. They have not disappointed me yet. I take both of my vehicles there to get service whenever they break down or need general maintenance. Good people. They have not disappointed me yet. I take both of my vehicles there to get service whenever they break down or need general maintenance. Good people. More
Everyone is very friendly and try to find the best deal for me. They were very timely with the service and transportation to and from the dealership for me. They were very timely with the service and transportation to and from the dealership More
Josh Redding and the team at Gene Messer Volkswagen made the car buying experience very pleasant. Josh went out of his to answer questions, obtain information from his team, and ensure we received a thorou the car buying experience very pleasant. Josh went out of his to answer questions, obtain information from his team, and ensure we received a thorough explanation of our vehicle before we drove off the lot. More