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Genesis Alfa Romeo FIAT

Macomb, MI

Overview
Reviews
Vehicles
4.8
90 Reviews
Call Dealership (586) 286-0200

18181 Hall Rd

Macomb, MI

48044

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Showing 90 reviews

May 18, 2023

Genesis never fails to take care of my issues or my car. Best Customer Service. Lindsey and Joe are both great Customer Service Representatives... I cant thank them enough for taking care of me and my Alfa. More

by ariano.guido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Campbell
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Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi Ariano, thank you so much for your positive comments about Genesis Alfa Romeo! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 20, 2023

Everyone was very attentive, and they listened to my concerns. It felt so good to be back, knowing that my vehicle was in good hands. More

by ReShawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
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Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi Reshawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 17, 2023

Always asked why I don't take my car to a closer dealership. Answer: Genesis Alfa Romeo takes really good care of my car. Service is prompt and explained to me. Representatives are courteous and pro More

by quita60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell, Tammi, Adam
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Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 17, 2023

My dealer of choice, fast reliable and quality work at competitive prices, would highly recomended. More

by domunteanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay, Steve Witinko
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Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 01, 2023

Didn’t realize oil changes are $100+ in 2023 but overall the service and snacks were ok the ladies at the service desk were friendly. More

by Brian.mickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Report | Print
Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hello Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 28, 2023

Both times we dealt with this dealership it was a seamless and enjoyable process. Our salesperson was very knowledgeable and helpful and we will definitely continue leasing with them. More

by niczube23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas VanDeel
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Helpful
March 13, 2023

Outstanding service. Although I went to Genesis to look at a particular vehicle, I ended purchasing one that was better suited to my needs thanks to the help of Alyssa Sh More

by rjcook_101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Sherman, David Holder
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Helpful
March 07, 2023

I’ve only dealt with with service department and Lindsay and Tammy has been amazing!! They are knowledgeable and courteous! I appreciate them so much! More

by AlfaBlue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay and Tammy in the service department
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Helpful
March 04, 2023

Had a problem with remote start it was resolved very fast. Car is working great since then. More

by bduraku01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
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Helpful
February 19, 2023

Everyone is Very helpful and always do a good job. Always paying attention to customer service More

by larryanddonna60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko, Randy Phillips, David Holder
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