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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.8
79 Reviews
Call Service Center (201) 567-1400

79 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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May 17, 2024

Great dealership. Easy to work with. Great experience. Would’ve liked it if they fixed my key card and checked my tires while I was already there, but is what it is. More

by G.LIGHTSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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Helpful
May 15, 2024

Very friendly there were quick i like the people who work there good luck guys More

by minajnoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that you found our team to be very friendly and quick in their service. We take pride in our staff and their dedication to providing excellent customer service. Your encouragement means a lot to us, and we appreciate your well wishes. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 15, 2024

People are friendly and professional. I was told that it would take me about 2 hours for my car maintenance and it took me exactly two hours. More

by stone.xudong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team to be friendly and professional. Keeping our promises regarding service times is important to us, and we're glad that we were able to complete your car maintenance within the timeframe we provided. Your satisfaction is our priority, and we appreciate your feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 14, 2024

So professional and so polite and nice the whole process was seamless - it was a joy being there More

by MBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that your experience with us was seamless and enjoyable. Providing professional and polite service is what we strive for, and we're delighted that you found our team to be just that. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 11, 2024

They couldn’t be more helpful and polite to make for a wonderful service experience More

by markspindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that you had a wonderful service experience with us! Providing helpful and polite service is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 10, 2024

Great experience overall! Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. More

by HELEN_JI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear that you had a great experience with us! Thank you for appreciating the professionalism and courtesy of our staff—we strive to make every interaction a positive one. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 09, 2024

From the valet to the advisor, everyone was friendly, explained things well, and was quick and accurate. More

by JIN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear about your positive experience with us! From our valet to our advisors, our team strives to provide top-notch service, ensuring every aspect of your visit is smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 09, 2024

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Sundar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
May 04, 2024

Delivered as promised. Job was completed on time and the work was done properly. No issues More

by KEITH.L.HORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We're delighted to hear that we were able to deliver on our promises and complete the job on time with no issues. Providing timely and high-quality service is always our goal, and we're pleased to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
May 04, 2024

The most attentive Chris and the valet staff. Most curious in 60 years of cars. It's not money it's training and care on part of staff More

by MANNY673RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Chris and our valet staff provided you with such attentive and courteous service. We agree that exceptional service is not just about money, but about the dedication, training, and care of our staff. Your feedback means a lot to us, and we'll be sure to pass along your kind words to our team. Warm Regards, Michael Hill mhill@benzelbusch.com

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