Genesis of Highland Park

The best customer service experience I have had in a LONG time! Kevin was very professional and upfront about the service I had scheduled as well as the projected wait time. It was considerably less time t time! Kevin was very professional and upfront about the service I had scheduled as well as the projected wait time. It was considerably less time than projected and we could not have been more thrilled with how things were handled. Excellent service and just an overall positive experience which is very rare these days. We highly recommend Genesis of Highland Park to anyone! More

Excellent service and timely response to my queries regarding my car and its needs and with the rental as well. regarding my car and its needs and with the rental as well. More

Low pressure and very helpful staff. Positive experience from product availability and cost and value. Positive experience from product availability and cost and value. More

I recently had a great experience at Genesis of Highland Park. From the moment I walked in, the team was professional, knowledgeable, and genuinely helpful without being pushy. They took the time to answer Park. From the moment I walked in, the team was professional, knowledgeable, and genuinely helpful without being pushy. They took the time to answer all my questions, explain the different models, and make sure I found the vehicle that was the right fit for me. The entire process—from test drive to paperwork—was smooth and efficient. The showroom is beautiful and the level of service really reflects the Genesis brand. It’s clear the staff cares about making the experience easy and enjoyable for their customers. If you're considering a Genesis, I highly recommend stopping by Genesis of Highland Park. Great vehicles and an even better team behind them. More

Matt was extremely helpful throughout my recent GV70 purchase. He was very knowledgeable and made sure I understood key features. I never felt pressured and Matt made sure it was a smooth, quick transac purchase. He was very knowledgeable and made sure I understood key features. I never felt pressured and Matt made sure it was a smooth, quick transaction. More

Dealership seemed very professional and a comfortable place to buy a car. Very pleased with the service when buying my new car. place to buy a car. Very pleased with the service when buying my new car. More

Excellent work, on time, even cleaned my car. Courteous service and top notch service all around Courteous service and top notch service all around More

The dealership looks great. The mechanics get customers in and out. They also do a great job. The other staff seem overworked and underpaid. I want to prefer this dealership but The mechanics get customers in and out. They also do a great job. The other staff seem overworked and underpaid. I want to prefer this dealership but the energy seems off. Maybe the team needs morale boosters or different management. More

Matt was very helpful. No pressure. Answered all my questions and guided me through the process. Knowledgeable about the product. No pressure. Answered all my questions and guided me through the process. Knowledgeable about the product. More

My experience with Mogammed Alghzawi was outstanding. He took the time to truly listen to what I wanted in my next vehicle and used his deep knowledge of the GV70 lineup to help me narrow down the exact He took the time to truly listen to what I wanted in my next vehicle and used his deep knowledge of the GV70 lineup to help me narrow down the exact trim and color that fit me best. By great timing, the dealership had just received that perfect match, and Mohammed made the entire process feel effortless and enjoyable. Jason Rezman made the dreaded financing conversation surprisingly fun. Felt like a breeze compared to every other vehicle that I have purchased. I also want to recognize Yaniel Gonzalez and Joey Gesualdo for the way they lead and manage their teams. Although I did not meet the latter in person, the professionalism and customer‑first culture they’ve built came through in every interaction. Leadership speaks just as loudly about a company as how the product performs on the road. My experience at the Genesis of Highland Park played a major role in reshaping how I view Genesis as a brand and even broke a long family history of loyalty to German competitors. This Gregory Auto Group team set a new benchmark for what a luxury automotive experience should feel like. More