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Genesis of Highland Park
Highland Park, IL
107 Reviews
Welcome to the Genesis of Highland Park Retailership! Located in Highland Park, Illinois, Genesis of Highland Park provides Genesis sales and services to drivers through the Lake County area, including those in our neighboring cities of Chicago, Deerfield, Evanston, Des Plaines, Schaumburg, Arlington Heights, Waukegan, and more!
Our Retailership has been locally owned and family-operated for over 25 years. Genesis of Highland Park was previously a Hyundai Retailer in the area before becoming a Genesis brand Retailer. However, our dedication to stellar customer service remains as strong as ever. To learn more, browse through our site and contact our team . We’re happy to help with Genesis leasing and financing, as well as fast, efficient, friendly service, maintenance, and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 107 reviews
October 03, 2025
Very disorganized. Vehicle was missing items and also a key. The dealer did make it right eventually though. Had to mail us our temporary tag which had missing items Vehicle was missing items and also a key. The dealer did make it right eventually though. Had to mail us our temporary tag which had missing items (it looked the printer was out of toner or something). More
by kimberly23
Verified Customer
October 01, 2025
Professional ,quick and friendly. I was very impressed with the level of courtesy. Love my Genesis! I was very impressed with the level of courtesy. Love my Genesis! More
by JARGUETA057
Employees Worked With
September 29, 2025
Best auto purchase experience in my life. Bekk was fantastic and management is outstanding. I'll be back Bekk was fantastic and management is outstanding. I'll be back More
by suesturm
September 29, 2025
My service was exemplary in every aspect. My service advisor kept me informed the entire time and my car was returned very clean. I love my Genesis GV70 more than any automobile I have ever o My service advisor kept me informed the entire time and my car was returned very clean. I love my Genesis GV70 more than any automobile I have ever owned. I look forward to many years of ownership and would not hesitate to buy another Genesis! More
by KEVINGREEN
Employees Worked With
Kevin Rodriguez (service advisor) was excellent!
September 29, 2025
The service personnel at the dealership were friendly, and they accommodated me by completing several items on the same day so I didn’t have to come back twice. and they accommodated me by completing several items on the same day so I didn’t have to come back twice. More
by BOBKAMP210
September 29, 2025
Great experience, Kevin my service manager was very good in communication and taking care of the problem. Very satisfied 10 out of 10. in communication and taking care of the problem. Very satisfied 10 out of 10. More
by jtasiopoulos
Employees Worked With
Kevin and the service department
September 29, 2025
This is an amazing dealership with considerate employees who really seem to care about their customers. We appreciate the exceptional service. who really seem to care about their customers. We appreciate the exceptional service. More
by jimlindalaurie
Employees Worked With
September 27, 2025
Fernando Dosamantes was my Product Specialist. The dealership made my entire purchase of my GV60 super simple and easy to process. Lots of info The dealership made my entire purchase of my GV60 super simple and easy to process. Lots of info More
by buffdavid
September 26, 2025
Joey was great to work with, Fernando was nice but spent very little time explaining the car. My wife called and left several messages for him to get a little more instruction on the car and her calls were very little time explaining the car. My wife called and left several messages for him to get a little more instruction on the car and her calls were not returned, At delivery the car dirty inside and out, they sent the car to Hyundai to buff the hood but there was still overspray or polishing compound all over. The windows and dash were not cleaned at delivery. Not the type of prep i expected especially at this prices point, More
by rchafetz
Employees Worked With
September 25, 2025
The dealership is what I’ve come to expect from a luxury car dealer. Very Accommodating. car dealer. Very Accommodating. More
by Swcsr1032
