Genesis of Highland Park

Mohammad was very helpful and welcoming when we arrived to Genesis. He and the team worked to get us the best deal possible and provided excellent customer service. to Genesis. He and the team worked to get us the best deal possible and provided excellent customer service. More

We had a wonderful experience purchasing our new auto from Genesis of Highland Park, Illinois. Our salesperson was very patient and accommodated all of our needs and requests. Jason Rezman, the finance m from Genesis of Highland Park, Illinois. Our salesperson was very patient and accommodated all of our needs and requests. Jason Rezman, the finance manager had a great sense of humor and explained all of the options for extended warranties. The manager, Joey is outstanding and professional. He represents the brand very well and we would recommend this dealership to anyone. They are all top notch! More

People go out of their way to accommodate your needs and always make you feel like their best customer. always make you feel like their best customer. More

Service was great from start to finish. Scheduling was easy, a loaner was provided as requested, and the service tech did a great job keeping me informed of the progress and updates about t Scheduling was easy, a loaner was provided as requested, and the service tech did a great job keeping me informed of the progress and updates about the service completed. The service was completed on-time and my car was cleaned when I picked it up. I could not have been more pleased with the process. More

Great service department. Kevin is the best. Internet is extremely fast. Was able to get work done while waiting for my car being serviced. The work was completed exactly in t Kevin is the best. Internet is extremely fast. Was able to get work done while waiting for my car being serviced. The work was completed exactly in the time I was told it would be. More

They discovered a leaking water pump and corrected the situation during a routine oil change. Kevin is terrific situation during a routine oil change. Kevin is terrific More

Brought my car in for service and Brian was very attentive and helpful. The waiting room was clean and had comfortable chairs, coffee and snacks. A loaner was ready for me and when I went back my ca attentive and helpful. The waiting room was clean and had comfortable chairs, coffee and snacks. A loaner was ready for me and when I went back my car was ready and clean. More

Buying a car was easy. Unfortunately they sold me accessories that could not be installed and haven't refunded me the money yet. Its been about a month and I'm still waitin Unfortunately they sold me accessories that could not be installed and haven't refunded me the money yet. Its been about a month and I'm still waiting to get my refund. I'm disappointed that I was sold something that couldn't be installed. I'm disappointed that I am fighting to get my money back. They were very quick to charge me for the parts... but are dragging their feet to pay me back. The car is great, the service is lacking. More

Fantastic service from Amaya. She was super helpfull and walked me through the recall process. She was super helpfull and walked me through the recall process. More

I had service and recall work done on my car and requested a loaner. For the first time ever, I was told that I would have to pay a fee of $10, or could refill the tank by myself and not have to requested a loaner. For the first time ever, I was told that I would have to pay a fee of $10, or could refill the tank by myself and not have to pay the $10, I agreed to pay the $10 fee despite the fact that clearly, it would be more practical and affordable for the Dealership than having Genesis transport me 32 miles roundtrip to my house and having to use one of its staff to accomplish that task. I was charged more than the $10 and was told by the service manager that he would ask Joey to call me to discuss the matter. Joey never called me. More