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Genesis of Highland Park

Highland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
218 Reviews
Welcome to the Genesis of Highland Park Dealership! Located in Highland Park, Illinois, Genesis of Highland Park provides Genesis sales and services to drivers through the Lake County area, including those in our neighboring cities of Chicago, Deerfield, Evanston, Des Plaines, Schaumburg, Arlington Heights, Waukegan, and more! Our Dealership has been locally owned and family-operated for over 25 years. Genesis of Highland Park was previously a Hyundai Retailer in the area before becoming a Genesis brand Retailer. However, our dedication to stellar customer service remains as strong as ever. To learn more, browse through our site and contact our team . We’re happy to help with Genesis leasing and financing, as well as fast, efficient, friendly service, maintenance, and parts sales.
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2860 Skokie Valley Road

Highland Park, IL

60035

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Showing 218 reviews

February 06, 2026

They sold me a new license plate when I didn’t need one & wouldn’t let me drive out without it. Now has caused me numerous hours to fix. Lazy salespeople. More

by jonmykrantz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yaniel Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Roth
1.0
This rating includes all reviews, with more weight given to recent reviews.
mohammed alghzawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Genesis of Highland Park responded

Jon, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

February 05, 2026

I decided to shop a few dealers, as I was deciding to purchase a new Genesis GV70. I wanted to see and experience the various GV70 models, without feeling rushed. I was also concerned about paying a fai More

by mendez.rudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bekk Bayarsaikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Genesis of Highland Park responded

It’s wonderful to hear you felt no rush and confidence in pricing as you explored our Genesis GV70 lineup. Congratulations on your new GV70 Sport Prestige and thank you for trusting our team. Enjoy the drive and feel free to reach out whenever you need anything.

February 02, 2026

They took me in right away for an urgent issue. Ordered a part express delivery and were pleasant the whole time. Excellent!! More

by jsciu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 02, 2026 -

Genesis of Highland Park responded

We’re glad we could handle your urgent concern immediately and get the part delivered quickly while keeping a pleasant atmosphere. Thank you for trusting us with your Genesis GV60 service.

January 30, 2026

Friendly people, good vehicle selection. However paperwork took about 2 hrs to purchase car (total onsite time 3.5 hrs) and we weren’t negotiating anything. I had 2 kids with me and a 4 hr d More

by haqcopeland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Carden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Genesis of Highland Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 27, 2026

Great communication and service. Up front on costs and time frame. Will definitely come back again. More

by kevinmoss09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
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Jan 27, 2026 -

Genesis of Highland Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Genesis of Highland Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2026

Everything was done within the expected time frame with follow-up related to the quality of the work performed. More

by evelynlewis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
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Jan 26, 2026 -

Genesis of Highland Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Genesis of Highland Park, we look forward to having you as a valued customer for many years to come!

January 16, 2026

The dealership was very nice. I had called ahead to see afew genesis and they were ready for me to look at when i arrived More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT COLRAIN
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Jan 16, 2026 -

Genesis of Highland Park responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 16, 2026

I boought a used Hyundai Tucson from Matt. He was honest and super helpful. It was a great experience buying a car from Matt and the dealership. More

by Amy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MATT COLRAIN
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Jan 17, 2026 -

Genesis of Highland Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Highland Park. We look forward to having you as one of our valued customers for many more years to come!

January 14, 2026

My car was in to install parts that were ordered. The work when very quickly. I was treated well by the service advisor first name Brian. He was very helpful. More

by ctl122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 15, 2026 -

Genesis of Highland Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2026

I live in Maryland and purchased a Genesis G90 from them in December 2025. This was my first time purchasing a car online but I must say the experience was well worth it. They delivered my G90 a few days la More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Dosamantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT COLRAIN
Report | Print
Jan 09, 2026 -

Genesis of Highland Park responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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