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Genesis of Naples
Naples, FL
532 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 532 reviews
March 29, 2025
Sales department especially Drew is the best The service department is the worst. Had my car hostage for three months for a one hour fix on my air conditioner never could get feedback of status and service department is the worst. Had my car hostage for three months for a one hour fix on my air conditioner never could get feedback of status and if I did It was totally false information. Pablo and his team need to go to a customer service seminar. More
by PEEFISH
Verified CustomerEmployees Worked With
March 29, 2025
Everybody we dealt with at Genesis was great. Arlington wrapped everything up nicely and provided great instruction about using the features. I will recommend Genesis to my friends. Arlington wrapped everything up nicely and provided great instruction about using the features. I will recommend Genesis to my friends. More
by lisabayard
March 29, 2025
Tony was helpful and made sure he satisfied our needs. He made the process seamless. He made the process seamless. More
by cmb3808
Employees Worked With
March 26, 2025
Great Valet service. Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting More
by MJACOBSON1
March 25, 2025
Other than the wait to get an appointment, the service was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for picku was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for pickup. This is one of six vehicles we have purchased at this dealership and they know how to get it done in the service department More
by ARTHUR.BOURQUE3
March 25, 2025
Over all experience was smooth, easy, and associates worked very hard to please my wants and needs in buying a new car. worked very hard to please my wants and needs in buying a new car. More
by ALVARADOSTYLE
Employees Worked With
March 24, 2025
I appreciate the service agents, but I was not happy with the service on the car itself. I had a rat chew my wires for 2nd time. I supplied a rat deterrent tape and they only did the wires that were damaged the service on the car itself. I had a rat chew my wires for 2nd time. I supplied a rat deterrent tape and they only did the wires that were damaged instead of using all the tape. I guess Genesis does not care about a reoccurring problem and trying fix it so it does not happen again More
by nancypuccia
March 24, 2025
Wonderful dealership! I have bought 6-7 cars thru the years from this dealership. I and my wife have always loved our experience dealing with Greg Abraham. He’s always tre I have bought 6-7 cars thru the years from this dealership. I and my wife have always loved our experience dealing with Greg Abraham. He’s always treats us like family. My last few car purchases have also involved salesman Steve Kalinowski who is always so helpful, knowledgeable and accommodating . I don’t usually single anyone out on these type of reviews buts it’s time for me to give these guys some praise for the great service they provide More
by DRMIKEMAC
March 24, 2025
On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More
by CHERYLLEISNER
March 23, 2025
Pawel is great to work with. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. More
by ROYRICE72
Employees Worked With
Pawel
