Back

Genesis of Naples

Naples, FL

4.6
521 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
Contact Dealership

6780 Airport Rd N

Naples, FL

34109

Directions

By Type

Showing 521 reviews

December 31, 2024

Very satisfied, The service manager was very professional, I did not have to wait and he arranged for a loaner car and had the required service performed and completed on time. More

by tom_dinan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks, service manager
Jan 02, 2025 -

Genesis of Naples responded

Tom, we're delighted to hear that our service manager at Genesis of Naples took great care of you and ensured a smooth experience. Thank you for sharing your satisfaction with us!

December 31, 2024

JC was super professional and very helpful. My car was ready before the promised time too! More

by KARENHYLDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Jan 02, 2025 -

Genesis of Naples responded

Karen, we are glad to hear that JC was great to work with. Thanks for choosing Genesis of Naples!

December 30, 2024

Everything went as it was supposed to and Pawel couldn’t have been more professional. I was kept up with progress by text ( my preferred method communication) ALL GOOD More

by don89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Dec 30, 2024 -

Genesis of Naples responded

Don, we're delighted to hear that Pawel provided you with a professional experience at Genesis of Naples. It's great to know everything went smoothly and communication was spot on!

December 29, 2024

Great employees, super management. They handle matters professionally and in a timely manner. Great coffee too! More

by EJMACECPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Abraham
Dec 31, 2024 -

Genesis of Naples responded

We're delighted to hear that you had a positive experience with our team at Genesis of Naples! It's wonderful to know you appreciated the professionalism and even enjoyed the coffee. Thanks for sharing your feedback!

December 29, 2024

From beginning to end, Dave Kruse made the purchase of the car a truly pleasant experience. He is a very professional, excellent salesman, and a very nice man. More

by CRGOLDMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Kruse
Dec 31, 2024 -

Genesis of Naples responded

We're delighted to hear that Dave provided you with such a pleasant experience at Genesis of Naples. Thank you for sharing your feedback and enjoy your new car!

December 29, 2024

Very seldom write reviews, but this warrants the time. Second experience buying a Genesis.. first one (different dealer was kind of nightmarish) left me cold. But I loved the car and wanted to exchange More

by Walt.fricke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vinnie Incorvaia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Garcia
Dec 31, 2024 -

Genesis of Naples responded

Thank you for sharing your experience with Genesis of Naples! We're delighted to hear that Vinnie and Eddie made the process smooth and efficient, turning it into a positive one. Enjoy your new G90, and we appreciate the stellar rating!

December 29, 2024

Fantastic service. Peter Franks was courteous and professional. Car was washed nicely following my first oil change. More

by gananja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Dec 31, 2024 -

Genesis of Naples responded

Gananja, we're delighted to hear that Peter provided you with fantastic service at Genesis of Naples. We appreciate your feedback and look forward to serving you again!

December 28, 2024

Great service from Pawel and all involved. Have been very happy with the dealership since we purchased our G90. More

by charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Belliveau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Genesis of Naples responded

Charlie, we're delighted to hear that Pawel and the team at Genesis of Naples have provided you with great service. Thank you for your continued support!

December 28, 2024

Outstanding service manager and timely service. We are so grateful for the entire service chain from tow to service completion. Great team! More

by whnelligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott- Service manager
Dec 30, 2024 -

Genesis of Naples responded

Thank you for recognizing the efforts of our team at Genesis of Naples! We're delighted to hear that your experience from tow to service completion was outstanding. We appreciate your support and look forward to serving you in the future!

December 28, 2024

Communication was not good. Left messages and text without response. Eventually came in person to try to get appt for recall work. Once the work was being done, all went well. More

by Dmeighan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Peter
Dec 30, 2024 -

Genesis of Naples responded

Meighan, I apologize for the communication issues you experienced. In the future, if you dial zero, you will be transferred to a team member. I'm glad to hear that once things got started, everything went smoothly. If there's anything else we can assist with or improve on in the future, please feel free to reach out. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

...
37
...