Gengras Subaru Torrington

Easiest car buying experience ever Was the easiest and fastest car buying experience that I ever had in my life. Super dealership with super employees that were very knowledgeable and t Was the easiest and fastest car buying experience that I ever had in my life. Super dealership with super employees that were very knowledgeable and treated me with utmost respect as a customer. No pressure environment, unlike my many previous car buying experiences that live had over the years. Joe, Jonathan and Marysa were very cordial in every way possible, from the time I walked in until the time I walked out, 5 days later and drove my "new" used car. More

James Sands lll One of the reasons my mother and I decided to purchase her gorgeous white Crosstrek at Center Subaru ,aside from a fantastic deal, was James Sands. I One of the reasons my mother and I decided to purchase her gorgeous white Crosstrek at Center Subaru ,aside from a fantastic deal, was James Sands. I told James exactly what I wanted and when it wasn't on the lot, he found us one! He never tried to sell something we didn't want.James was respectful, attentive,calm, patient and knowledgeable.James was honest.If he wasn't 100% sure of something he would find the answer.Thank you James! More

Did we just buy a car? I just purchased a used Subaru it was so easy and pain free. From the minute I walked in I was made to feel at home. Joe Kolosky listened to what I wa I just purchased a used Subaru it was so easy and pain free. From the minute I walked in I was made to feel at home. Joe Kolosky listened to what I was interested in and worked with me. There was no pressure what so ever. I would not hesitate to recommend Center Subaru and Joe to any one considering buying a Subaru. Anne H More

Excellent service in sales AND service dept. I have just purchased my fourth Subaru - this time a Crosstrek from Center Subaru. I had previously gone to two dealerships closer to home, but had un I have just purchased my fourth Subaru - this time a Crosstrek from Center Subaru. I had previously gone to two dealerships closer to home, but had unsatisfactory experiences with both. 2 ½ years ago I needed a major engine repair with 32,000 miles on my Forester. Bertera Subaru in West Springfield, where I'd bought the car, refused to honor the warrantee or even investigate what had happened. I heard good things about the service department at Center Subaru from local mechanics so I had the car towed there. John Cersoli in the service department was extremely thorough in determining the damage and dealt with the corporate office of Subaru to get the repair done under the warrantee. So when I decided I needed a new car, I returned to Center Subaru. Our sales consultant was James Sands, who was very helpful and professional throughout the process. He went to bat for us to get the deal we wanted, and made sure that all the paperwork was done in a timely way. I'm very happy with my new car, and when I need another I will certainly go back to Center Subaru. More

Stress and hassle free! From the moment we walked in we felt at ease. Our salesperson went above and beyond to help us achieve our goals and worked with us on multiple option From the moment we walked in we felt at ease. Our salesperson went above and beyond to help us achieve our goals and worked with us on multiple options and took the time to go over everything and make sure we understood everything 100% and never pressured us. Everyone from Maria at internet sales, to Spiro in finance was awesome to deal with and Mike was amazing! More

Excellentsa Everyone very helpful. Didn't feel rushed or pressured. Helped us find what we needed. Explained everything so we could understand without rushing u Everyone very helpful. Didn't feel rushed or pressured. Helped us find what we needed. Explained everything so we could understand without rushing us. Very reasonable on price of trade in. More

It was terrific! Upon arrival my daughter and I were given a tour of the facility, that has never happened before and we were offered water, coffee and/or snacks. We Upon arrival my daughter and I were given a tour of the facility, that has never happened before and we were offered water, coffee and/or snacks. We test drove one car and later decided upon a larger vehicle. The Subaru Forester! Working with Dave was very easy as he is very well informed, polite and considerate. I explained my concerns over leasing vs. buying the vehicle and he was very honest and very helpful. It has been a delightful week driving my new Subaru and when my daughter is ready for her first car....we will be going back to Subaru. More

Very nice and respectful, very thoughtful of customers People are very nice and respectful, great personalitys, dealership and employees are very thoughtful of their customers. I had a great experience at People are very nice and respectful, great personalitys, dealership and employees are very thoughtful of their customers. I had a great experience at Center Subaru, very happy. More

Very knowledgable and helpful I went to have my car serviced. Spoke with the young man doing it. He suggested I look around the lot after we discussed the possibility that I may wa I went to have my car serviced. Spoke with the young man doing it. He suggested I look around the lot after we discussed the possibility that I may want to purchase another Subaru in the next 6 months. Found exactly what I wanted. Frank approached me to see if I needed help or had any questions he could help me with. I ended up driving out with a new car. More

New outback We got a new Outback yesterday, and the process was very professional. Tracy Breen explained the features of the car in great detail, and walked us th We got a new Outback yesterday, and the process was very professional. Tracy Breen explained the features of the car in great detail, and walked us through the options with patience and good humor. He was very knowledgable about the car and the pros and cons of buying or leasing. This is the 5th Subaru we have gotten at Center Subaru and we have been very pleased with the cars and the service. James Sheffield More