
Gengras Subaru Torrington
Torrington, CT
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3,804 Reviews of Gengras Subaru Torrington
Most helpfull and pleasant person to deal with I had to make a few apt for my cars for recall work, lucky every time I called I spoke with Liza( she remembered me right away and never met me ) Sh I had to make a few apt for my cars for recall work, lucky every time I called I spoke with Liza( she remembered me right away and never met me ) She handled everything professionally. She ordered parts, called me when they came in and made my apt flawlessly She was a pleasure to work with and I look forward to coming in again More
A Tailored Sales Experience I had done a ton of research on the vehicles I was on the market for and knew the criteria I wanted them to have. James saved us a lot of time by ass I had done a ton of research on the vehicles I was on the market for and knew the criteria I wanted them to have. James saved us a lot of time by assimilating what I already knew, but at the same time ensured that I had additional details to ensure that I was making the right choice. More
Great customer service I called in looking for a specific vehicle it was sold but I spoke to Maria who was extremely helpful and went over some other cars with me, I was loo I called in looking for a specific vehicle it was sold but I spoke to Maria who was extremely helpful and went over some other cars with me, I was looking for something specific, it resulted in a few calls back and forth she was very patient and understanding. When I'm ready to purchase I will definitely be going to Center. More
Pleasant, helpful staff I had a seamless experience in purchasing my new vehicle from Center Subaru. The staff was very helpful and genuinely seemed to care about my purchase I had a seamless experience in purchasing my new vehicle from Center Subaru. The staff was very helpful and genuinely seemed to care about my purchase. I'm enjoying my new Subaru Crosstrek and expect that my future dealings with them will also be great. More
Love them!!! Mike and Greg went above and beyond to get us into our car. We are definitely happy with the service we received and it is a prime example of outstand Mike and Greg went above and beyond to get us into our car. We are definitely happy with the service we received and it is a prime example of outstanding customer service! More
Auto Purchase First and foremost, there was no pressure to make decisions on the spot; they always "offered" time to think about it. Cars were readily available First and foremost, there was no pressure to make decisions on the spot; they always "offered" time to think about it. Cars were readily available to be examined and driven. All questions were answered on the spot or answers were sought. They also responded kindly to phone calls and with follow-ups if appropriate. They did what they said they were going to do in a timely manner. The showroom is clean, nicely lit, and very friendly. Everyone seemed to have an easy disposition and a smile. We went to look at used cars, but leased a new one. This was solely our decision without any pressure--which was really comfortable and appreciated. More
Pleasant car buying experience. I went into Center Subaru at a distinct car buying disadvantage. I know what I wanted, but didn't have the time to prepare the way I wished. I also wa I went into Center Subaru at a distinct car buying disadvantage. I know what I wanted, but didn't have the time to prepare the way I wished. I also was under deadline constraints and didn't have time to shop around. Majid worked with me previously to buy a used car for my daughter and we met again. Because of his knowledge and thoughtfulness, I was able to get a great vehicle on very good terms within the time I had available. Everyone I worked with was friendly and helpful. More
New Car Purchase Flexible sales staff Allowed me to take a test drive without someone from the dealership Friendly Helped me find the finance price that worked best Flexible sales staff Allowed me to take a test drive without someone from the dealership Friendly Helped me find the finance price that worked best for me. More
Amazing the most helpful easy experience of my car career Jonathan was more then helpful and willing to work out a wonderful deal for a brand new car i wanted and worked with me to make the experience smooth. Jonathan was more then helpful and willing to work out a wonderful deal for a brand new car i wanted and worked with me to make the experience smooth. I went to Subaru and that same day left with a brand new insured and registered car with plate as if it was the simplest thing. Super caring! More
Thanks to Mark Orcutt! I'm writing this on behalf of my parents: "We thank Mark Orcutt for his patience with two mid-eighty year-old customers, and his advice regarding o I'm writing this on behalf of my parents: "We thank Mark Orcutt for his patience with two mid-eighty year-old customers, and his advice regarding our 2003 Subaru after extensive damage and follow-up care. Thank you Mark!" From Arlene and Bob Revaz, Torrington. More