
George Moore Chevrolet
Jacksonville, FL
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Kelsey was friendly and quick to get answers to my questions. I truly appreciate her positive attitude and friendly demeanor. I also appreciate how she tried to expedite the maintenance and yet found questions. I truly appreciate her positive attitude and friendly demeanor. I also appreciate how she tried to expedite the maintenance and yet found ways to save me money. Kevin used to be my preferred manager for the same reasons I like Kelsey. She will be my preferred contact from now on. More
I had a scheduled appointment for an oil change and recall at 8:30am. When I scheduled the appt, I think I should have been told it would take 2-3 hours so that I was prepared. I had stated I was goin recall at 8:30am. When I scheduled the appt, I think I should have been told it would take 2-3 hours so that I was prepared. I had stated I was going to wait for my vehicle when I made the appt. So, much to my dismay, when I arrived to drop off my vehicle that it was going to be multiple hours to get my car completed. I decided to walk down the road to a breakfast spot and when I returned I was told my car was being finished and would be washed and ready in about 10 minutes. I was pretty pleased my car was almost done and it was only 2 hours into the experience thankfully! However, a half hour later my car was still not ready nor was it washed. At this point, I was more than ready to leave and thoroughly disappointed in the service received. I left without my car being left because there was a shortage of “car washers” and couldn’t tell me how much longer I would be there waiting. More
Mike was very nice from very start. He keep in touch with me all the time. He did very good job and he was very professional. Thank you Mike. He keep in touch with me all the time. He did very good job and he was very professional. Thank you Mike. More
Awesome experience this morning with employees while I was scheduled an oil change. I would recommend this dealership for all services after purchasing a vehicle. was scheduled an oil change. I would recommend this dealership for all services after purchasing a vehicle. More
George Moore service department is one of the most efficient departments I’ve ever seen anywhere in any industry Gabe, treats me like I am his own personal customer. Gabe is amazing and should be reco efficient departments I’ve ever seen anywhere in any industry Gabe, treats me like I am his own personal customer. Gabe is amazing and should be recognized as a great customer service asset. More