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Gerald Kia of Naperville

Naperville, IL

3.2
553 Reviews

1661 Aurora Ave

Naperville, IL

60540

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553 Reviews of Gerald Kia of Naperville

March 12, 2015

Quentin, you are a star ?? Thank you Quentin for all your help and support, you made such a big impact on us. My husband and I came to the dealership on Saturday before closing More

by fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Mar 13, 2015 -

Gerald Kia of Naperville responded

Fran, thank you for writing this review! You're right, Quentin is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I hope that you are enjoying your new 2015 Kia Sportage! We appreciate your recommendation, and we look forward to seeing you again!  Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 11, 2015

Thanks for your support! My family and I are so thankful for the services it was excellent! We were treated so good made us want to hang out with them all day. Quentin was More

by Mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Mar 12, 2015 -

Gerald Kia of Naperville responded

Mona, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence, and it’s quite an accomplishment to hear that Quentin, Joe and our team provided you and your family the top notch service we strive to deliver to each of our guests! Thank you so much for your loyal business. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 08, 2015

Quentin @ Gerald Kia ROCKS Hi all, I just wanted to take a moment to share my Gerald Kia experience with Quentin Stanley. First off, "Q" has a contagious personality, he's fu More

by Elaina0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Mar 09, 2015 -

Gerald Kia of Naperville responded

Elaina, thanks for writing this great review and congratulations on your new car! It's delightful to know that Quentin made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to him. We appreciate your business, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 04, 2015

2014 Kia Sportage Mike Nielsen and Anthony Triner worked with me to get the car I needed at a price I could afford. They explained the buying process, explained my opti More

by Sara Burklow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Michael Nielsen
Mar 05, 2015 -

Gerald Kia of Naperville responded

Congratulations on your new purchase, Sara. We are glad that our team was such great help to you. It is imperative to us that we make the car-buying experience informative and efficient to all our guests. Should you have other concerns, feel free to let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 04, 2015

2015 Kia Optima "Optimus Prime" I just bought my very first car and I am SO happy it was with the Gerald Kia in Naperville! I was extremely impressed with the entire staff, especiall More

by jamiegee89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kahlil, Quentin Stanley
Mar 05, 2015 -

Gerald Kia of Naperville responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that Quentin was able to show you what we strive to deliver and I am certain that he will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 26, 2015

Awesome Sauce Started at Bob Rohrman KIA at Schaumburg and they sold us a used vehicle that ended up having many issues. They wouldn't do anything to help get out o More

by Triplem09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Feb 27, 2015 -

Gerald Kia of Naperville responded

Thank you so much for the fantastic feedback and high star rating! A quality shopping experience is one of our top priorities at Gerald Kia of Naperville. We do everything we can to support our customers and we are glad to hear that Quentin was able to assist you in finding the perfect vehicle for you. If you need any further assistance, please let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 26, 2015

Excellent I bought my first NEW car at Gerald Kia of Naperville. I had a great experience! Everyone was very friendly and easy to talk to especially Mike, the More

by Neemelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Feb 27, 2015 -

Gerald Kia of Naperville responded

We love hearing about customers that have a great experience at Gerald Kia of Naperville, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Have fun driving! Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 08, 2015

IT DOES NOT GET ANY BETTER !!! I JUST BOUGHT A NEW KIA SOUL FROM THIS DEALER . EASIEST DEAL I HAVE EVER HAD. THE MAN TO SEE THERE IS MY NEW "PAL" QUENTIN "Q" STANLEY. HE WAS THE M More

by VINNIE1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN BRAVI, Quentin Stanley
Feb 09, 2015 -

Gerald Kia of Naperville responded

Vincent, thank you for sharing this remarks about your most recent experience with Quentin! He is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We know that buying a new car can be a daunting process so our team works hard to make it an easy and enjoyable process. Thank you for the recommendations! Enjoy driving your new Kia Soul and be sure to come back and visit soon! Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 04, 2015

Everyone at kia motors in naperville is awesome! Quentin was great! He was very personally and did everything he could to make me happy! Thank you so much for all that you did for me More

by Katekoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Feb 05, 2015 -

Gerald Kia of Naperville responded

Katekoz, thank you for taking the time to write about your great experience working with Quentin! At Gerald Kia of Naperville, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that he was able to show you that. If you have any questions or concerns, please do not hesitate to come see us. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 02, 2015

Good deal on a Good Vehicle My experience at Gerald Kia was very positive for a first time leaser. The only negative aspect of my visit was the dreaded haggle with the dealer sta More

by ahoffer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Feb 03, 2015 -

Gerald Kia of Naperville responded

We would like to thank you for sharing this feedback. We appreciate reviews like yours as it helps us grow as a dealership. Quentin is a valuable member of our staff and he will enjoy reading your kind words. If there is anything else you might need feel free to reach out to us. Take care! Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

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