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Gerald Kia of North Aurora

North Aurora, IL

4.7
705 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 705 reviews

October 20, 2017

Kia Soul Purchase Extremely friendly and knowledgeable staff. Very pleasant car buying experience. Tyler was outstanding. And Al was very helpful as well. Much bette More

by SOXfan1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Tyler Stewart, Alvin Nichols, Ferris Spikener
Oct 22, 2017 -

Gerald Kia of North Aurora responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 20, 2017

Fantastic Team Makes It Easy to Choose the Right KIA Car The entire team worked so well together, they gave me the confidence to purchase from Gerald Kia of North Aurora. Janelle managed our sales process fr More

by Barbara L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ed Mierzycki, Janelle Hernandez
Oct 22, 2017 -

Gerald Kia of North Aurora responded

We’re delighted to hear of your positive experience at our dealership, Barbara. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Matt Gerald - mgerald@geraldauto.com

October 14, 2017

Perfect !!!! I’m so grateful to have been assisted by Mr Adil and Mr. Ferris. They were a big help and kept searching until we found the right SUV for me ! Highly More

by Kevona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener, Adil Fadlelmula
Oct 17, 2017 -

Gerald Kia of North Aurora responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 14, 2017

Best Service Amazing! This was the best experience for me! especially for my birthday they cleaned it really nice made it perfect for me to go home in. Thank you! More

by Beautiful1509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Ferris Spikener, Adil Fadlelmula
Oct 17, 2017 -

Gerald Kia of North Aurora responded

Thank you for your feedback. It's fantastic to know that we were able to make your visit incredibly easy and personalized. We look forward to working with you or anyone you might send our way in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 13, 2017

friendly saleman and supporting group. The salesman was up beat polite fairly knowledgeable. Showroom was extremely clean. All employees introduced themselves. They offered drinks, gave a t More

by Cowboys95
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tyler Stewart
Oct 17, 2017 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 04, 2017

Good experience Had a good experience at this Gerald Location. I like that there was no pushi sales nor this is the car you have to buy. All my needs where meet and m More

by Kianiro2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Adil Fadlelmula
Oct 08, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 03, 2017

Destroyed my opinion on car dealerships and car salesmen I was not looking forward to this visit whatsoever. I'll be honest: I did my research and was completely ready to do battle, get my way and get the More

by Bill17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ferris Spikener, Adil Fadlelmula
Oct 03, 2017 -

Gerald Kia of North Aurora responded

Bill, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 03, 2017

A Seamless Purchasing Experience I stopped at Gerald Kia after a not so pleasant experience at my local dealer. I worked with Michael Weincek who was personable, professional, and kn More

by rcrcr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean Kastrati, Thomas Wiencek, Claudia Ariza
Oct 03, 2017 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 01, 2017

An Excellent Buying Experience This is my fifth KIA and third from Gerald. First time working with Dennis. As a current owner Dennis was able to expedite the sales process and hel More

by William Dybas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Dennis Michelsen
Oct 01, 2017 -

Gerald Kia of North Aurora responded

William, it was a pleasure to read about your third car-buying experience at Gerald Kia. Congratulations on your new vehicle!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Dennis provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 26, 2017

Experience two thumbs up Looking to get the wife for new vehicle that was my reason for my visit and turned out great she was surprised she had no idea. Was a great experience More

by Clifford M Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Thomas Wiencek, Ferris Spikener
Sep 26, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald Kia. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Matt Gerald - mgerald@geraldauto.com

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