Gerald Subaru of Naperville - Service Center

Leo Lopez was super kind and personable! It was a pleasure doing business with him. He took the time to get to know us before doing business. pleasure doing business with him. He took the time to get to know us before doing business. More

Colin Miranda has been my service advisor since 2011. He is personable and knowledgeable about Subaru’s. Colin works with my schedule to set up an appointment, especially if it involves more than one day. I is personable and knowledgeable about Subaru’s. Colin works with my schedule to set up an appointment, especially if it involves more than one day. If my Subaru needs to be in the shop for more than one day, he communicates with me regularly. Colin thoroughly reviews any issues that were found and all maintenance that was performed. More

Collin has been taking car of my car for as long as he has been at Gerald. I can trust that he will get the problems identified and corrected. has been at Gerald. I can trust that he will get the problems identified and corrected. More

Service is great. Colin has been my service person from day 1. It is nice to be happy with my car and service for 4 years. I travel from Countryside to Naperville to Gerald Subaru and it is worth it. day 1. It is nice to be happy with my car and service for 4 years. I travel from Countryside to Naperville to Gerald Subaru and it is worth it. More

Collin has been my advisor since I moved in Illinois and he did a great job taking care of issues with my first Subaru, now he’s still taking care of my second Subaru. He listens and takes care of things he did a great job taking care of issues with my first Subaru, now he’s still taking care of my second Subaru. He listens and takes care of things for you. More

Chuck Dziak, and Colin Miranda, are two of the BEST service department employees, at a car dealership I have ever had the pleasure of working with. Keep up the great, sincere customer service. It's gr service department employees, at a car dealership I have ever had the pleasure of working with. Keep up the great, sincere customer service. It's greatly appreciated. More

Collin is always concerned about your welfare and the operation of your car. He is very helpful and understanding. The waiting room area is very comfortable. operation of your car. He is very helpful and understanding. The waiting room area is very comfortable. More

Great Guy. Always pleasant. Knows what he is doing. Doesn't try to upsell. Gives good explanations of work needed/done. I always look forward to visiting. He even laughs at my silly jokes! Doesn't try to upsell. Gives good explanations of work needed/done. I always look forward to visiting. He even laughs at my silly jokes! More

I have purchased all 3 of my Foresters from Gerald. Mike O'Brien sold me my 2019 and the process couldn't have been easier or more pleasant. He calls often, making sure my car is running well and has no pro O'Brien sold me my 2019 and the process couldn't have been easier or more pleasant. He calls often, making sure my car is running well and has no problems. Chuck and Colin have gone above and beyond time and again in taking care of my car's needs....from service to dings to buffing out scratches. They are pleasant and incredibly knowledgeable. I never feel rushed or pressured, and I value their experience and skills. I had several issues with my previous 2 Foresters (heat shield and transmission), but everything was fixed or replaced satisfactorily and I had no further problems. I truly appreciate the Gerald guarantee. So far the 2019 is running perfectly at a year old. This one I want to keep for awhile....maybe past my typical 60,000 miles. I couldn't be happier with Gerald Subaru. They have a customer for life in me. More

It is a pleasure dealing with Colin Miranda when my 2011 Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. Last but not least, he has a calm and friendly disposition. More