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Germain BMW of Naples

Naples, FL

4.9
2,653 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,653 reviews

September 30, 2021

What a fantastic experience! I ordered a car; Roberto Lopez helped me through the options; he gave me a tentative delivery date and it was on time. He took time to answer all my questions. He stayed in t More

by nsulla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
Sep 30, 2021 -

Germain BMW of Naples responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Best Regards, Flavio Galasso General Manager

September 30, 2021

Chuck has been excellent for years. I moved to Jupiter FL recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was no More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Germain BMW of Naples responded

Thank you for your continued business and positive review. We are happy to know that Chuck continually provides you with a quality experience and has earned your trust and loyalty. See you next visit. Best Regards, Flavio Galasso General Manager

September 30, 2021

I have owned numerous BMWs since 1989. Jeremy Bogle is by far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps h More

by modanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Germain BMW of Naples responded

Thank you for leaving Jeremy this kind review. We are pleased to know that you enjoy working with him and know that he always has your best interest at heart. Best Regards, Flavio Galasso General Manager

September 29, 2021

Germain BMW is excellent. My adviser Chuck Griffith is Germain BMW is excellent. My adviser Chuck Griffith is outstanding !the most professional and caring person he always kept me updated about the sta More

by ingrid Maguire
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Germain BMW of Naples responded

Here at Germain BMW of Naples, our team works hard to ensure our guest's complete satisfaction at every touchpoint. Thank you for sharing your visit and for letting us know that Chuck took great care of you. Best Regards, Flavio Galasso General Manager

September 24, 2021

Service Advisor, Cory Hespeler, did everything he could to help me while his team solved the recent problem I had getting my car to start, including arranging to have the car towed into the service departm More

by Elizabethn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Hespeler
Sep 27, 2021 -

Germain BMW of Naples responded

Thanks, Elizabeth! We're happy to hear that you had a great experience with Cory and that he made sure your car was well taken care of. We appreciate your business and are always here to assist. Best Regards, Flavio Galasso General Manager

September 22, 2021

I had problems with my BMW that I thought could not be I had problems with my BMW that I thought could not be solved. However, Jeremy Bongle reassured me he and his team could and would fix the problems More

by daveturnernaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Germain BMW of Naples responded

Thank you, Dave! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and are always here to assist you with your automotive needs. Best Regards, Flavio Galasso General Manager

September 21, 2021

Service Advisor George Donovan has been taking car of my BMW for a number of years now and while I've always been impressed with his knowledge and the attention he gives to my car, I'm more impressed with t More

by Sam
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Donovan
Sep 22, 2021 -

Germain BMW of Naples responded

Thanks, Same! We're happy to hear that you had another great experience with George and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

September 20, 2021

Geoff Kaleal was exceptional. Knowledgeable, professional, friendly, and responsive. Frankly, he won me over and I trust him. As a new, year-round resident, I had tried Diebold. Based on Mr K More

by William Schulte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Sep 21, 2021 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

September 15, 2021

Dashboard message was I needed brakes. Called Rhoel Gray and he had an appointment for me the next day. They took my car in and in a hour found out that I didn’t need brakes and recalibrated the brake messa More

by bmccormic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Germain BMW of Naples responded

Thank you for taking the time to leave us this positive review. Providing a quality and honest assessment of your vehicle is our goal here at Germain. Please let us know if you need anything further. Until we see you next time, we wish you safe travels. Best Regards, Flavio Galasso General Manager

September 15, 2021

Excellent service, as always for the past several years, by my service advisor Rhoel Gray. More

by arnekp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Germain BMW of Naples responded

We are pleased to know that Rhoel continually takes excellent care of you. Thank you for sharing. Best Regards, Flavio Galasso General Manager

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