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Germain BMW of Naples
Naples, FL
2,647 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,647 reviews
June 02, 2021
I requested to work with a knowledgeable sales professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his cus professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his customer. As a result, we are 100% satisfied with our final selection and purchase. Alex's product knowledge, enthusiasm and passion made the purchase experience easy and fun. I remain an extreme loyal customer of BMW. More
by rgclake
June 02, 2021
Rhoel was GREAT!!.. kept me informed of my first vehicles service, oil change and other services needed to keep my car running in a top-notch condition.. service, oil change and other services needed to keep my car running in a top-notch condition.. More
by hcraig257
Employees Worked With
May 29, 2021
Chuck Griffith is the best. Patient, empathetic, considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep). considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep). More
by Gjgrese
Employees Worked With
May 27, 2021
I needed a battery change for my key and Charles Griffith was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here. was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here. More
by masdivot
Employees Worked With
May 25, 2021
Excelente servicio, Adrián Peña siempre me ha ayudado a solucionar cualquier inconveniente que tenga, rápido y muy eficiente. Y me da seguimiento en todo lo referente al vehículo. solucionar cualquier inconveniente que tenga, rápido y muy eficiente. Y me da seguimiento en todo lo referente al vehículo. More
by Clary Susy Lora
Employees Worked With
Adrian Peña
May 25, 2021
Jeremy Bongle is a great service representative. Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy More
by tedstaub
Employees Worked With
May 14, 2021
My experience dealing with Adrian Pena at Germain BMW is consistently incredible. He knows me, welcomes me, and takes care of my problem every time! consistently incredible. He knows me, welcomes me, and takes care of my problem every time! More
by eperna01
Employees Worked With
Adrian Peña
May 13, 2021
I am on my 7th BMW. This is my first pre-owned "Select" car and find Germain to be, by far, the best...most trustworthy dealership that I have ever worked with. Their professional service, and great adviso car and find Germain to be, by far, the best...most trustworthy dealership that I have ever worked with. Their professional service, and great advisors like George Donovan make it a pleasure. More
by Gary
Employees Worked With
George Donovan
May 12, 2021
Rhoel Always goes out of his way to make sure we have a great service experience. He is prompt, friendly and very professional. We have owned many of the luxury brands from many dealers and Germain BMW and great service experience. He is prompt, friendly and very professional. We have owned many of the luxury brands from many dealers and Germain BMW and especially Rhoel have kept is coming back to BMW. More
by L Burback
Employees Worked With
May 10, 2021
Adrian Pena made the experience with getting an issue repaired stress free. He provided a loaner, updated us on service and completed in a timely manner. Best service we ever received on vehicle! repaired stress free. He provided a loaner, updated us on service and completed in a timely manner. Best service we ever received on vehicle! More
by Leefarrell1
Employees Worked With
Adrian Peña
