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Germain BMW of Naples
Naples, FL
2,647 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,647 reviews
February 22, 2021
Service Advisor Cory Hespeler really did a good job of making a day that started with a flat tire turn out to be another great day in paradise. making a day that started with a flat tire turn out to be another great day in paradise. More
by Rod Bruckner
Employees Worked With
Cory Hespeler
February 10, 2021
Moses Marante is top notch. His customer service is 5 stars all the way and goes out of his way with communication... we are so pleased to work with him! stars all the way and goes out of his way with communication... we are so pleased to work with him! More
by Jmusselman239
Employees Worked With
Moises Marante
February 09, 2021
Really I would recognize the excellent customer services in your dealer on Saturday 02/06/2021, special attention from Adrian Pena who took care my car services I am satisfied , thank you very much in your dealer on Saturday 02/06/2021, special attention from Adrian Pena who took care my car services I am satisfied , thank you very much More
by Jaime Falcon
Employees Worked With
Adrian Peña
February 05, 2021
We really like this dealership. Everyone we have encountered is excellent. Our most recent experience was service for our X3 with George Donovan. He did a wonderful job of communicating the status o encountered is excellent. Our most recent experience was service for our X3 with George Donovan. He did a wonderful job of communicating the status of our service under adverse circumstances (when their phone system had troubles). More
by Puffsmom
Employees Worked With
George Donovan
February 03, 2021
Service Advisor Adrian Pena continues to provide excellent Customer Service. He's friendly, professional and always keeps us informed regarding any problems uncovered during my service visit. Mr. excellent Customer Service. He's friendly, professional and always keeps us informed regarding any problems uncovered during my service visit. Mr. Pena is a valuable asset to Germain BMW's Service Department and is to be commended for yet another, flawless, service visit. More
by web-business
Employees Worked With
Adrian Peña
February 01, 2021
Best service around I have worked at dealerships in the past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida More
by Kobrien5
Employees Worked With
January 30, 2021
Scheduling the service was easy as an email was sent to me as my car is connected to Germain BMW. My service was efficient and on time. me as my car is connected to Germain BMW. My service was efficient and on time. More
by NOHara
Employees Worked With
January 30, 2021
Chuck provided me with an overview of the the first service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in with me about 30 minutes in and then came back 45 minutes later to say my car was ready for me. It was a great experience dealing with him and hope I get to work with him in the future. More
by gcesnik001
Employees Worked With
January 29, 2021
We have never before owned a BMW and decided to buy a 2021 X7 - largely on the professionalism and knowledge of John Casco, Sales Manager. John took the time to thoroughly explain and demonstrate the fe 2021 X7 - largely on the professionalism and knowledge of John Casco, Sales Manager. John took the time to thoroughly explain and demonstrate the features of the X7 and has been very helpful -both before and after the sale. We are looking forward to a long-term relationship with BMW; we currently own two Mercedes and a Porsche (for over 15 years now) and chose a BMW over these over two German car manufacturers. John represents the dealership exceptionally well and Germain should be proud to have him on its team; he rocks. More
by Ken Taylor
Employees Worked With
January 22, 2021
I will always go to Germain BMW so long as Chuck Griffith is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. More
by awilliamson
Employees Worked With
