Germain BMW of Naples

My first time at Germain BMW of Naples. The attention and service I received from Mr.George Donovan was outstanding. I will definitely make this dealer first choice to service my BMW. service I received from Mr.George Donovan was outstanding. I will definitely make this dealer first choice to service my BMW. More

Excellent service throughout. Only complain is my 3 years free service expired in Nov. I couldn't come until now. No discount or forgiveness ???? Consideration should have been given because of Vovid situati free service expired in Nov. I couldn't come until now. No discount or forgiveness ???? Consideration should have been given because of Vovid situation. More

I had my first oil change and vehicle checkup yesterday and was VERY impressed by the professional organized process. I was checked in within 60 seconds of arriving and updated 3 times by me service adviso and was VERY impressed by the professional organized process. I was checked in within 60 seconds of arriving and updated 3 times by me service advisor Rhoel Gray during the service process. It far exceeded the experience I've had with Lexus, Lincoln and another (out of state) BMW dealership. Five stars! More

George Donovan at Germain BMW continues to be the best service mgr . George spends his time to make my service experience easy & stress-free. He coordinates so I am able to continue doing the job I love; service mgr . George spends his time to make my service experience easy & stress-free. He coordinates so I am able to continue doing the job I love; selling real estate while my car is serviced and provides great advice as to needs and alternatives! George Donovan & Germain BMW of Naples are winners in my book!!! Thank you! Kelly Capolino More

I know I’m a special client because Chuck Griffith always treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. More

Thank you very much Charles Griffith!Best Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is done professional! Germain BMW 👍 More

It’s always a pleasant experience at the dealership when I need service. Chuck Griffin gets me taken care of quickly so I can get going. I need service. Chuck Griffin gets me taken care of quickly so I can get going. More

George Donovan provided me with excellent service. He answered all my questions thoroughly and had my vehicle ready as promised. All other employees that L encountered were helpful and professional. answered all my questions thoroughly and had my vehicle ready as promised. All other employees that L encountered were helpful and professional. More

Patrick Dodard made my car buying experience so easy and hassle free. Patrick was amazing through the whole experience. I would recommend purchasing a vehicle through this dealership and especially with Pa hassle free. Patrick was amazing through the whole experience. I would recommend purchasing a vehicle through this dealership and especially with Patrick. More

Chuck Griffith went beyond just getting my car fixed. He took pictures of the wires some animal had chewed on and sent then to me so I would understand the peculiar problem which occurred twice. I real He took pictures of the wires some animal had chewed on and sent then to me so I would understand the peculiar problem which occurred twice. I really appreciated his going above and beyond. More