Germain BMW of Naples

Always great customer care from Chuck Griffith when I need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. More

Moises Marante is excellent. He always follows-up and does it quickly. I stick to Germain due to his presence in service. I am pleased thus far with my experience driving the X6 and the servicing side of does it quickly. I stick to Germain due to his presence in service. I am pleased thus far with my experience driving the X6 and the servicing side of the business provided by Germain BMW More

George donovan is an excellent service provider. We called at the last minute with a situation that arose and were given an appointment a week away George called us the next morning and we explai called at the last minute with a situation that arose and were given an appointment a week away George called us the next morning and we explained the issue He said he thought he knew what the problem was and the car was fixed that very day This was just a few days before Christmas and yet he resolved the issue.dont believe we would get this service anywhere else We are very grateful for his service. More

Adrian Pena has always given us great service at BMW. His friendly and smiling manner adds to the overall excellent experience. The service is always timely. We know that our car is in good hands. Tha His friendly and smiling manner adds to the overall excellent experience. The service is always timely. We know that our car is in good hands. Thank you. More

I recently purchased a 2021 BMW 750. Max was professional, guided me through the paperwork and promptly notified me when the vehicle arrived. When I picked it up it was in customerpick up area o professional, guided me through the paperwork and promptly notified me when the vehicle arrived. When I picked it up it was in customerpick up area of showroom ready to go. Excellent service. More

Adrian Pena is an outstanding service advisor. He is professional knowledgeable motivated and goes the extra mile to provide outstanding service. I am happy he takes care of all of my service needs at professional knowledgeable motivated and goes the extra mile to provide outstanding service. I am happy he takes care of all of my service needs at Jermaine BMW he would be a outstanding addition to the service department of Eddy up market dealership More

The only dealership I will ever got to have my BMW's serviced. Adrian Pena my service advisor was extremely knowledgable and very friendly. He was able to diagnose my problem and get me a loaner car w serviced. Adrian Pena my service advisor was extremely knowledgable and very friendly. He was able to diagnose my problem and get me a loaner car while my car was being serviced. More

Adrian Pena works very hard to make sure the customer is very satisfied. It’s a pleasure to Have him handle the service for my vehicle. very satisfied. It’s a pleasure to Have him handle the service for my vehicle. More

I've worked with Alex on three vehicles and he will be handling my fourth next Dec. excellent customer relations. In my opinion an strong asset to your dealership handling my fourth next Dec. excellent customer relations. In my opinion an strong asset to your dealership More

Rhoel Gray was my advisor. He was kind and professional. The service took the amount of time I was told. Everything went well. The waiting room was very nice. The service took the amount of time I was told. Everything went well. The waiting room was very nice. More