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Germain BMW of Naples
Naples, FL
2,640 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,640 reviews
January 16, 2025
Efficient. Friendly. Timely. I enjoyed the coffee and the snacks as well. Thanks for the service. Friendly. Timely. I enjoyed the coffee and the snacks as well. Thanks for the service. More
by patriciammckay
Employees Worked With
January 16, 2025
The best service representatives are at Germain BMW in Naples. Cory Hespeler and Christine Barta in North Naples, and Moises Marante in South Naples have always provided me with customer centric, profess Naples. Cory Hespeler and Christine Barta in North Naples, and Moises Marante in South Naples have always provided me with customer centric, professional and empathetic service. More
by Rick
January 12, 2025
Service Associate Christine Barta treats my car as if it was her own car!! BRAVO!! was her own car!! BRAVO!! More
by Matt Norman
Employees Worked With
January 11, 2025
I have used the dealership for 8 year and have always appreciated their professionalism and attention to details. appreciated their professionalism and attention to details. More
by Richlaporte
Employees Worked With
January 08, 2025
Professional, friendly and understanding. Bought the car, so good outcome. Everyone happy, I presume. Thank you. Bought the car, so good outcome. Everyone happy, I presume. Thank you. More
by johnpavlic
January 07, 2025
Service advisor (Christine) Was very helpful and proactive in facilitating a more expedited assessment of my service needs… resulting in an improved experience, and outcome. She was very helpful a proactive in facilitating a more expedited assessment of my service needs… resulting in an improved experience, and outcome. She was very helpful and engaged in the process! A very nice surprise experience! More
by smvail50
Employees Worked With
January 06, 2025
I had an excellent service appointment on 1/3/25. Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional and kept me informed of the progress of my repair. He is kind and pleasant and as long as Charles is in charge of my car, I know I'm receiving the best service! More
by cpg980
Employees Worked With
January 06, 2025
Roberto Lopez the salesman was extremely helpful in purchasing our BMW X3. Highly recommend him and the dealership. It was a fast seamless process from beginning to end. purchasing our BMW X3. Highly recommend him and the dealership. It was a fast seamless process from beginning to end. More
by Nashfam5
January 06, 2025
Easy to work with and very friendly. No games or hidden costs. Straightforward discussions. Highly recommend No games or hidden costs. Straightforward discussions. Highly recommend More
by andybleon4
January 03, 2025
Rhoel Gray is excellent at Customer Service! He is knowledgeable in every respect and has always delivered. He is knowledgeable in every respect and has always delivered. More
by bwind
