Germain BMW of Naples

Surprisingly Good Experience Very happy with the purchase of used car from Germaine. John Joseph was easy to work with and very professional and knowledgeable. When my engine ligh Very happy with the purchase of used car from Germaine. John Joseph was easy to work with and very professional and knowledgeable. When my engine light went on a few days after purchase JJ was right on it and Germaine took care of it right away even though it was a no warranty purchase.. More

Adrian was very responsive, took the time to speak with my insurance agent and ordered parts in a timely manner. He went above and beyond what I expected. He was friendly, professional and courteous as we my insurance agent and ordered parts in a timely manner. He went above and beyond what I expected. He was friendly, professional and courteous as well. I only wish he worked at my dealer in Chicago! More

John Joseph was very good to deal with. He was knowledgeable and did not pressure us to buy the vehicle. He was straightforward. He also knew the product very well. He went out of his way to he knowledgeable and did not pressure us to buy the vehicle. He was straightforward. He also knew the product very well. He went out of his way to help. More

Great services from Charles Griffith Called Chuck for an appointment to service the new car. He was very easy to work with as he asked; "When would like to come?". At my request, he made Called Chuck for an appointment to service the new car. He was very easy to work with as he asked; "When would like to come?". At my request, he made me the last appointment of the day, which I later found out was a little later than usual. He never said a thing just accommodated my request. Now that is SERVICE!!! It's a pleasure dealing with the Charles Griffith's of the world!!! Thank you Chuck. MM More

Service Jeremy Bongle always does a good job. The loaner makes the experience much more convenient. It is sometimes difficult to get through on the phone. Jeremy Bongle always does a good job. The loaner makes the experience much more convenient. It is sometimes difficult to get through on the phone. More

Very good , quick service. Follow up is informative. Very good , quick service. Follow up is informative. Cars returned as soon as possible and we were contacted as soon as vehicles were complete. Ma Very good , quick service. Follow up is informative. Cars returned as soon as possible and we were contacted as soon as vehicles were complete. Many Thanks! More

Excellent service experience with Cory Hespeler. I arrived with a serious service need on a Friday morning. Although I had no appointment Corey Hespeler got my BMW looked over/diagnosis and corrected I arrived with a serious service need on a Friday morning. Although I had no appointment Corey Hespeler got my BMW looked over/diagnosis and corrected my problem in less than 2 hours. He was excellent in representing the best of Germain BMW of Naples. Thank you Corey! More

Great working with JJ! Purchased a pre-owned BMW and worked with J J. Very thorough and easy to work with. No high pressure sales. Enjoyed the buying experience! Purchased a pre-owned BMW and worked with J J. Very thorough and easy to work with. No high pressure sales. Enjoyed the buying experience! More

Excellent service I took my car in, in December and at first it was difficult to determine the problem. When my engine light came on again, I made an appointment and I took my car in, in December and at first it was difficult to determine the problem. When my engine light came on again, I made an appointment and went back. This time they kept my car several days, a part was ordered and installed and the problem has been solved. I very much appreciated having drivers who took me home and picked me up again. They were very courteous and professional. I would not hesitate to recommend Rhoel. More

Excellent service experience with Chuck Griffith Several years ago I called Germain BMW for service because I was not satisfied with my previous maintenance experience with another Florida BMW dealer Several years ago I called Germain BMW for service because I was not satisfied with my previous maintenance experience with another Florida BMW dealer's service department. I feel very fortunate that I reached Chuck Griffith at Germain and I have trusted them with my service needs ever since. I can always rely on the service advice I receive from Chuck. He makes it very easy for me to sort out what work needs to be accomplished and the urgency or non-urgency of that work. Cost estimates I receive from him and the Germain service group have always been reliable. More