
Germain BMW of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,639 reviews
Great service from John JJ Joseph We went to look at car options to lease and found the perfect Loaner car, an option we hadn’t considered. JJ showed us the perfect car in color, opti We went to look at car options to lease and found the perfect Loaner car, an option we hadn’t considered. JJ showed us the perfect car in color, options, price, low mileage and he gave us a good trade in for my 530 x. We were able to get all the paperwork signed so I could drive my new dream car away that day. More
Great experience with the very professional staff of Germain BMW. A straightforward process on a 2019 X3 lease that we are very pleased with. Altogether good experience. Thanks guys! Germain BMW. A straightforward process on a 2019 X3 lease that we are very pleased with. Altogether good experience. Thanks guys! More
Pleasant Purchase Experience John "JJ" Joseph and his team made my purchase experience great! I had already picked out my vehicle online and the test drive was just a formality. N John "JJ" Joseph and his team made my purchase experience great! I had already picked out my vehicle online and the test drive was just a formality. No attempts were made at an up-sale or attempts made to sell products I stated up front I was not interested in. I was grateful to be "in and out" in a very short amount of time and am happy with my vehicle. This was my second purchase from Germain and I will definitely recommend them and will return for my next vehicle purchase. More
Service Experience Chuck Griffith conveyed a very personal and professional manner. He exemplifies the very best in customer service. That creates a strong customer co Chuck Griffith conveyed a very personal and professional manner. He exemplifies the very best in customer service. That creates a strong customer confidence and loyalty. More
Excellent service I had a great experience from beginning to end at Germain BMW. Rhoel Gray was my service advisor and made it such an easy process. He kept me informed I had a great experience from beginning to end at Germain BMW. Rhoel Gray was my service advisor and made it such an easy process. He kept me informed about my car and I was given a loaner car to use. The work was done earlier than expected and my car was clean and shiny when I picked it up. I would recommend working with Rhoel - definitely ask for him to be your advisor! More
Very professional Chuck Griffith did a great job setting me up with a loaner car so I could get all my services done before I headed back to Michigan. He is very profes Chuck Griffith did a great job setting me up with a loaner car so I could get all my services done before I headed back to Michigan. He is very professional and wonderful to work with. More
Not your father's/mother's car buying experience! I went into the dealership without a spouse or partner, (my husband was out of town,but I didn't mention that.) I met JJ and he immediately started th I went into the dealership without a spouse or partner, (my husband was out of town,but I didn't mention that.) I met JJ and he immediately started the process of selling me a car. It was a great experience. He was professional and very straight forward. No any hidden costs, or haggling. We are thrilled with our "new" preowned BMW. I would highly recommend JJ...and I already did! More
Professional and efficient! Rhoel Gray is a great professional, efficient, knowledgeable and friendly! Answers any question and always makes his best to satisfy his customer and Rhoel Gray is a great professional, efficient, knowledgeable and friendly! Answers any question and always makes his best to satisfy his customer and to explain what's going on. More
John Joseph - Graet experience. John really made buying a car a great experience, quick, efficient and super patient as we were debating models, thanks again. Highly recommend worki John really made buying a car a great experience, quick, efficient and super patient as we were debating models, thanks again. Highly recommend working with John! More