Germain BMW of Naples

A good experience Alex did a job of over coming my objections. Pricing fairness, previous experience and did a nice job of bringing me back as a client. Alex did a job of over coming my objections. Pricing fairness, previous experience and did a nice job of bringing me back as a client. More

Solving Problem I purchased a 2008 BMW 531 from Daron. He was excellent to work with. Had a problem with transmission and resolved problem with Daron switching to a L I purchased a 2008 BMW 531 from Daron. He was excellent to work with. Had a problem with transmission and resolved problem with Daron switching to a Lexus. He was always responsive and I would go to him again if I was looking for a vehicle. More

A nice experience KBoth our sales person, Daron Lynn and Chris Tuttle, Sales Manager were extremely knowledgeable, helpful and not pushy. We had described a car in gene KBoth our sales person, Daron Lynn and Chris Tuttle, Sales Manager were extremely knowledgeable, helpful and not pushy. We had described a car in general terms and Daron had the perfect one waiting for us. He showed us another dozen cars but the one he originally selected was exactly the type we needed. We will be back. More

Salesman where very knowledgeable with the th Plan on going to get service on my BMW great experience with the closing. The car was everything we where looking for and the value was very good als Plan on going to get service on my BMW great experience with the closing. The car was everything we where looking for and the value was very good also More

Thank you Alex Soare Let me start off saying what a great experience my son and I had dealing with Alex Soare. He was with us on a Saturday for almost five and a half hour Let me start off saying what a great experience my son and I had dealing with Alex Soare. He was with us on a Saturday for almost five and a half hours and was able to "sweeten the deal" to get the lease done. Now for the negative part..... My original salesman (whom I first met in September of 2017) Mike Brin was the polar opposite of my experience with Alex. Mike could have sold or leased me a vehicle last year but blew me off which led me to lease a Range Rover Sport instead of an X5 or and X6. I stopped in this past Friday and couldn't remember his name and Alex was very helpful in figuring out it was Mike so I went next door to see Mike and had the same terrible experience AGAIN !!! This time Mike led me out into the lot and showed me the loaner vehicles for lease then left me there alone because he had "another customer". So Saturday morning on my way to the dealership I called Alex and decided to work with him instead. I would recommend Alex to anyone looking to buy or lease a BMW (but never Mike). Unbelievable difference in the two different (technically three) experiences. More

Fast and easy car buying expierience! I knew what I wanted and my salesman Daron made it happen with ease! Overall I am highly satisfied with the thorough communication and follow through, I knew what I wanted and my salesman Daron made it happen with ease! Overall I am highly satisfied with the thorough communication and follow through, everything went smoothly! More

Excellent customer service!! Alex Soare was through, attentive, detailed and completely supportive through the entire car selection and purchase experience!! He generates life lon Alex Soare was through, attentive, detailed and completely supportive through the entire car selection and purchase experience!! He generates life long customers! Will definitely recommend this dealership and Alex! More

Excellent experience in Parts and Service Cameron Whitaker of Germain BMW, Naples,FL was so very nice and knowledgeable in helping me to look up and find the correct parts to order for my 2002 Cameron Whitaker of Germain BMW, Naples,FL was so very nice and knowledgeable in helping me to look up and find the correct parts to order for my 2002 BMW 330ci convertible. He took the time to make sure that everything that I wanted to have replaced with new parts was done correctly by looking at my car and checking the accuracy of the various parts that I ordered. He was a pleasure to do business with him, and he is certainly an excellent representative for both BMW and Germain BMW of Naples, FL. Chuck Griffith of Service was also very nice and knowledgeable in ensuring that the correct services were done on my car .He has been a pleasure to deal with in every way. Helene J. Naimon. Naples, FL ( satisfied customer ) More

Dream Car The level of service at Germain BMW of Naples is unlike any other I've experienced at other dealers in Naples. Alex for the used car sales team and I The level of service at Germain BMW of Naples is unlike any other I've experienced at other dealers in Naples. Alex for the used car sales team and I spoke over 4 months ago about the exact car I was searching for. We both knew it was going to a long process to wait for the specific car I was looking for. Alex knew exactly what I was looking for and the morning my car was traded in he called me. It was unbelievable to get that call. The car was exactly what we had been looking for as if I had ordered it brand new. Flavio's team at Germain BMW is top notch. From the sales team, finance team all the way to the BMW Genius'. This is the finest dealer to do business with in Naples. More

Excellent used car purchase! Germain BMW combines a warm and friendly environment with knowledgeable salespersons to make your car buying experience memorable! I will definitely r Germain BMW combines a warm and friendly environment with knowledgeable salespersons to make your car buying experience memorable! I will definitely return the Germain BMW for all of my future BMW needs! More