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Germain BMW of Naples
Naples, FL
2,714 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,714 reviews
November 07, 2025
When I get to the Dealership I am greeted by a polite person who requests the reason I am there. Once I am signed in I go directly to the counter to talk to my service representative, Jeremy Bogle who im person who requests the reason I am there. Once I am signed in I go directly to the counter to talk to my service representative, Jeremy Bogle who immediately takes my keys and initiates the service work. When done he brings me the invoice to pay and I am off to get my car. Always get a video explaining what was done and the reasons for the repair. Perfect!! More
by modanman
November 07, 2025
The whole team was great . Ken Bernard answered all my questions and was great to deal with Ken Bernard answered all my questions and was great to deal with More
by Steve.todorovich
Employees Worked With
October 31, 2025
The service department was very efficient from the service representative who greeted me to Christine Barta who handled my service needs service representative who greeted me to Christine Barta who handled my service needs More
by Pmckeaney
Employees Worked With
October 30, 2025
I have worked regularly with Chuck Griffith , for more than 8 years. He and the service team consistently provide the highest level of service promptly and professionally. than 8 years. He and the service team consistently provide the highest level of service promptly and professionally. More
by Lfrperiodmd
Employees Worked With
October 29, 2025
Very professional service operation. Also, very crowded. Appreciated our service professional, Tona Zarrelli. She’s excellent. Also, very crowded. Appreciated our service professional, Tona Zarrelli. She’s excellent. More
by Garydbenz
Employees Worked With
October 28, 2025
Rhoel Gray provided timely and professional service. He greeted me upon arrival and explained everything that needed to be done. Rhoel has a very friendly demeanor. My car was completed in a timely m He greeted me upon arrival and explained everything that needed to be done. Rhoel has a very friendly demeanor. My car was completed in a timely manner and again was greeted by Rhoel at pick up. It was a very pleasant experience! More
by Beth Eckert
Employees Worked With
October 22, 2025
So many good attributes but the ONE that is #1, the service Team AND Rhoel Gray. He is steadfast diligent, competent, and smart. Never alibis if there is an issue and always seeks solutions! He is a l service Team AND Rhoel Gray. He is steadfast diligent, competent, and smart. Never alibis if there is an issue and always seeks solutions! He is a large reason I use Germain for all of my BMW needs! More
by Larry
Employees Worked With
October 14, 2025
Exceptional Service from Sebastian at Germain BMW of Naples Sebastian has been my primary service advisor for some time now, and I’ve always received excellent service from him. He is professional, k Naples Sebastian has been my primary service advisor for some time now, and I’ve always received excellent service from him. He is professional, knowledgeable, and attentive to every detail. Sebastian consistently keeps me informed throughout the service process and ensures my BMW is returned in top condition. His dedication to customer satisfaction truly stands out and is a big reason I continue to bring my vehicle to Germain BMW of Naples. Highly recommended! More
by joseph_sam1
Employees Worked With
October 13, 2025
Tona Zarelli Professional, Courteous, Efficient Changed Dealerships tp have two BMW serviced x3 & 330i asw a result of meeting Tona Zarelli Efficient Changed Dealerships tp have two BMW serviced x3 & 330i asw a result of meeting Tona Zarelli More
by Blanechet
Employees Worked With
