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Germain BMW of Naples
Naples, FL
2,734 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,734 reviews
December 10, 2025
I just had my BMW serviced at GERMAIN BMW, and I must commend Rhoel Gray for an outstanding experience. From the moment I dropped off my vehicle, he demonstrated exceptional professionalism and a deep un commend Rhoel Gray for an outstanding experience. From the moment I dropped off my vehicle, he demonstrated exceptional professionalism and a deep understanding of customer care. Rhoel kept me informed every step of the way, providing clear explanations of the necessary work, and even offering a perfectly suitable loaner car without any hassle. There were absolutely no surprises when I picked up my car; everything was handled exactly as promised. Rhoel's proactive communication and commitment to ensuring my satisfaction truly set the standard for dealership service. It's refreshing to work with someone so knowledgeable, honest, and dedicated to the customer. Thank you, Rhoel and the entire team, for making my service visit seamless and stress-free! I'll definitely be returning for all my future BMW needs. More
by Cheruhaus
Employees Worked With
December 07, 2025
Cory Hespeler was a wonderful service manager and kept me informed of the progress of my service call. He sent me a video from the service technician and followed up with texts and telephone calls. I would r informed of the progress of my service call. He sent me a video from the service technician and followed up with texts and telephone calls. I would recommend Cory if you need a great service advisor. More
by eremorey
Employees Worked With
December 04, 2025
Excellent service and helpful knowledge was provided by Klevis Toska. I will recommend Klevis to my friends who have an interest in owning a new vehicle. Klevis Toska. I will recommend Klevis to my friends who have an interest in owning a new vehicle. More
by jclerico
Employees Worked With
December 03, 2025
Excellent customer service and went above and beyond what was needed. I work with a number of dealers and this is one of the two best! was needed. I work with a number of dealers and this is one of the two best! More
by Claymarsh4
Employees Worked With
December 02, 2025
Well organized and good service. We had a very knowledgeable salesman who made the purchase stress free We had a very knowledgeable salesman who made the purchase stress free More
by Cpminer
Employees Worked With
December 01, 2025
Service was excellent Sebastian Murzanski was cordial and very accommodating. Kept car overnight and gave me a loner. and very accommodating. Kept car overnight and gave me a loner. More
by Jmotzi
Employees Worked With
November 25, 2025
My service advisor was Christine Bart’s. She was very attentive and kept me abreast of my service. I would highly recommend her. She was very attentive and kept me abreast of my service. I would highly recommend her. More
by rpl4
Employees Worked With
November 25, 2025
I have been dealing with Sebastian for the last couple of years and once again he professionally took a problem and handled it with ease. One conversation to plan followed by timely and flawless execution. L years and once again he professionally took a problem and handled it with ease. One conversation to plan followed by timely and flawless execution. Love it! More
by TD
Employees Worked With
