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Germain BMW of Naples

Naples, FL

4.9
2,613 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,613 reviews

March 28, 2025

Patrick Dodard was our salesperson. He was kind, thoughtful and professional. He was clear on costs and expectations. I would highly recommend him for your salesperson! More

by Dianne A
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Thanks so much for your 5-star review, Dianne! We're pleased to know Patrick provided you with all the expertise and support you needed on your dealership visit. Congrats on the new BMW! We wish you all the joy and satisfaction your new vehicle has to offer. Thank you for choosing Germain BMW of Naples! Best Regards, Flavio Galasso General Manager

March 25, 2025

Excellent service model and focus on customer satisfaction. Great staff and excellent service advisors . Genuinely a best in class. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Rick, Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Flavio Galasso General Manager

March 23, 2025

I have been a customer of BMW for over 25 years, and I can confidently say that they do produce the Ultimate Driving Machine. But what sets them apart is their Ultimate Service. Rhoel Gray is top-notch. More

by LANYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Great to hear from you,. It's wonderful to know that you continue to have great experiences with Rhoel, and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to seeing you at your next visit. Best Regards, Flavio Galasso General Manager

March 21, 2025

Getting my service scheduled and completed is a great experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. More

by rns1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. Thank you for taking the time to highlight Tona in this kind review. We are thrilled to know she took great care of you during your visit. Best Regards, Flavio Galasso General Manager

March 20, 2025

This was my first BMW purchase. The Salesperson, Danny Mazzeo, was excellent. He was knowledgeable, informative, professional and above all, quick. One of my pet peeves with the nor More

by Billworcester
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Germain BMW of Naples responded

Can't thank you enough for honoring us with this fantastic feedback on Danny and your buying experience! Thank you for taking a moment to explain how satisfied you were with all the care and attention Danny provided in order for you to get the exact vehicle you wanted. We wish you all the best and happy journeys in your new BMW! Best Regards, Flavio Galasso General Manager

March 20, 2025

Rhoel Gray was welcoming and professional from start to finish. He thoroughly explained the services my car needed and provided an accurate estimate upfront. The work was completed on time, and my car r More

by Olgaema100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Germain BMW of Naples responded

Thanks for stopping by to share your 5-star review of Rhoel. We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure! Best Regards, Flavio Galasso General Manager

March 19, 2025

Tona Zarelli, who is my advisor at the BMW North dealership, is always prompt, professional and courteous. More

by Reena10chs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Germain BMW of Naples responded

Your business and kind words about Tona are greatly appreciated. Thank you for sharing. Best Regards, Flavio Galasso General Manager

March 19, 2025

Everybody was very accommodating knowing I was from out of town, particularly Tona Zarrelli. She understood. I had to be back to work and that I could not wait to have everything done. More

by Lisa Trovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples and for letting us know that Tona ensured you received only the best care. Best Regards, Flavio Galasso General Manager

March 19, 2025

Great service and very friendly people who treat you as if your an important person More

by Cfhsugar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Germain BMW of Naples responded

We are happy to know that Jeremy ensured you received only the best care and made sure you felt valued as a Germain customer. Best Regards, Flavio Galasso General Manager

March 19, 2025

Fast friendly and efficient…Your people are courteous, knowledgeable and the selection of vehicles is awesome! More

by bstolte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples. We are fortunate to have a great team that is focused on delivering only the best care to our guests. Best Regards, Flavio Galasso General Manager

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