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Germain BMW of Naples

Naples, FL

4.9
2,646 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,646 reviews

December 11, 2023

Service was performed as requested, and completed on time. Sebastian Murzansky, service advisor, was very professional . More

by schulte_f
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sebastian Murzansky
Dec 12, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is our goal here at Germain BMW of Naples. We are happy to know that Sebastian provided you with the quality service visit you deserve. Best Regards, Flavio Galasso General Manager

December 11, 2023

Very efficient! Cory was extremely helpful in making certain has a loaner car and was in and out in a few minutes. I appreciated the time Devon spent with me, explai More

by marlesf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cory
Dec 12, 2023 -

Germain BMW of Naples responded

We are happy to know you enjoyed a positive service experience with Cory and our team. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

December 11, 2023

David Brown at the used sales department was more than helpful giving us a full description of the vehicle prior to our visit and the car turned out to be more than excellent when we took a test drive and More

by donsalvage
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Germain BMW of Naples responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Flavio Galasso General Manager

December 10, 2023

The Experience that you get from the dealership from the moment, you pull up to the service area until you leave is second to none. Very professional and would recommended anybody to use this d More

by Tom. T
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
The gentleman that washed my car I don’t remember his name very kind treated my car as if he was doing his own. , George Donovan
Dec 11, 2023 -

Germain BMW of Naples responded

Thank you for your kind review. Our goal is to ensure a positive experience at every touchpoint. We are pleased to know that George and our team have taken great care of you. Best Regards, Flavio Galasso General Manager

December 08, 2023

George Donovan has provided consistently honest service and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation More

by Stillagiantsfan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Donovan
Dec 11, 2023 -

Germain BMW of Naples responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Geroge helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

December 08, 2023

Always receiving top service and great support. George Donovan ensures that all our needs are well taken care of. Many thanks. More

by Elle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Donovan
Dec 08, 2023 -

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with George. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

December 07, 2023

Always get terrific service from Jeremy Bongle and my car runs like new. Thanks Jeremy. More

by Christopher_gordon
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Germain BMW of Naples responded

We're happy to hear that Jeremy made sure you had an excellent service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

December 07, 2023

I consistently receive great service from Jeremy Bongle in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service tha More

by kborowy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Germain BMW of Naples responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know Jeremy continues to deliver nothing less at your appointments. Thank you for choosing Germain BMW of Naples for your automotive service needs! Best Regards, Flavio Galasso General Manager

December 07, 2023

Rhoel Gray has helped me for the past 5 years. He is always personable and polite. He is very attentive down to the finest detail. More

by Villager994
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Germain BMW of Naples responded

Your continued business and kind words regarding your service experience with Rhoel mean so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager

December 06, 2023

Excellent service every time. George Donovan the manager always makes sure all is good with my car. More

by jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
Dec 07, 2023 -

Germain BMW of Naples responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that George helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

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